Review Time
If it there is zero star I would. Lost my £60 worth, beacuse they uses amazon yo deliver, and on the phone twice, told me that Amazon delivery were incompetent, that they have to give out early delivery alert, 2h early then, 3-4 h the parcel will turn up, twice in 2 easy they told me. They have no interest in looking for the parcel, no interest in email me back, but o save their reputation on ebay, even though I order from thir website, they quickly reply back on ebay with the same excuses, parcel deliver, but yet no photo. Lazy company, give the chance of coming and lying they will. You might have 20 good review but take my review as they dont give af, about your missingbparcel, if they can get away with it they csn,but crying wolf telling 6iu that the business Been run for many years, is not their fault. Full of unprofessional who, instead of act on your incompetent and change your way, they continue to blame other. Don't buy your food from this company. Yiu can get cheaper better quality from other business. Your missing parcel will be your own tracking, to fine ot yourself. This company certainly have shown thir true colour. Unprofessional.
OMG...........MORE IRRITATING PHONE CALLS TO TELL ME MALTBYS DELIVERY IS COMING FROM 8AM TILL THE ORDER HAS ARRIVED.SPOKEN TO EBAY AND THEY SAID THEY CANNOT DO ANYTHING AS THEIR COURIER IS NOT THEIRSOK....NOW IM WORRIED. WHERE HAS MALTBYS GOT MY L A N D L I N E NUMBER FROM ONLY MY MOBILE IS REGISTERED FOR DELIVERIES ??????THEY SAID I HAD TO DELETE THE NUMBER FROM EBAYS ACCOUNT------------?? BUT THATS THE REGISTERED NUMBER I WANT TO USEITS THEIR RESPONSIBILITY AS ITS THEIR COURIERTHE FACT THEY WONT SORT THIS IS WORRYING AND THEY COULDNT CARE LESS.ONCE AGAIN...I FIND THEIR PRODUCTS EXCELLENT
Found this company after buying their products on Amazon.. they sell directly from their store. And is delivered by Amazon. This is the third time I’ve place an order from them,once with Amazon and twice directly from their online store. They are brilliant goods dispatched next day and delivery the day after. Amazing value for money compared with the vast majority of other sellers I find Maltbys to be around 50-100% cheaper. Great value and true weights and measures.. I highly recommend this seller. Will be visiting again for my bird and squirrel feeds. Happy customer.
I ordered 2 15kg bags of no-mess bird food direct from Maltbys on the Thursday before Good Friday and it arrived today, Saturday, (ie. within 2 days) (via Amazon delivery). Great service and the best value I can find for the large amount we use.
Previously been happy with purchases from Maltby Stores but recently purchased three items through eBay and only one arrived. Messaged them via eBay. They asked me to check the bag (?) which I obviously had already done. I wasn’t asking for a refund as I actually want the items so wanted them to send them. I got no reply but then just randomly got refunded for the two missing items. So they couldn’t be bothered to actually resend them to me and couldn’t be bothered to even reply to me to apologise for the items not being sent. Really poor customer service, made me feel silly for purchasing from them because there are cheaper places to buy bird seed but I previously liked them and wanted to support them. Clearly they don’t really value customers.
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