manchester.gov.uk

1.4
1.4 Based on 79 reviews

Manchester City Council is the local government authority for Manchester, a city and metropolitan borough in Greater Manchester, England....

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Average Rating

1.4

/
5

79 Reviews

5 Star
8%
4 Star
1%
3 Star
1%
2 Star
3%
1 Star
88%

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Gale Powell
Story starts in town i enter a bus lane…

Story starts in town i enter a bus lane no markings on the turn and an action i had to take owing to a vehicle oncoming which would have blocked the highway in both directions.It was a large truck, the car behind me did exactly the same cut at a convenient moment for the evidence on the MCR council site, i challenged it and they surprisingly upheld themselves.They then sent dogs CEDR a few weeks later in January where my £75 fine was now a £389 payment.I was forced to pay £100 then £289 on feb 28th which is non negotiable not once was I questioned or asked about my finances i did raise this and explained this was not affordable, it would cause some problems which i do not want to go into.They basically did not care, I then two weeks ago complained on the council website to which i got no response not even a reference ,I have just repeated that today.To act like they the council care about peoples wellbeing is a joke

1
Date of experience: Jan 23, 2025
Kyra R.
What a bunch of greedy rats

What a bunch of greedy rats. Embarrassed the way our council treat their own

1
Date of experience: Dec 15, 2024
David Foster
Heavy handed fines for minor traffic infringement

Fined having turned left from a side street into a poorly marked bus lane and driven for a short distance. Roads completely empty at the time and my brief infringement caused no delay or inconvenience to any bus or other road user. You can have your £30 to avoid risk of it doubling to 60, but you have lost the respect and support of another Greater Manchester resident. Well done you

1
Date of experience: Sep 04, 2024
Georgiana C.
Council Tax issues. Honestly, If your considering moving here, don't bother. Not worth it.

Been trying to pay council tax since we moved in, in May. (It's 30th August) I have tried several times now and provided proof in a recent complaint I have made, following a court summoning for my poor landlord. Not at all our or landlords fault, and the council have not responded to a single email or request. Honestly pathetic system and service. Don't move here. Go to Salford, Tameside or Telford council.

1
Date of experience: Aug 30, 2024
OxY_NoTreK87
Spoke to a woman called Indie or Indy…

Spoke to a woman called Indie or Indy in regards to helping out a homeless man get a shelter for the night. She was nothing but rude and dismissive. She didn’t help out at all. Please get this dealt with please

1
Date of experience: Aug 27, 2024
Liam Taylor
Guess what it's always your responsibility

Got my bin nicked last night, the grey one, so I try to order a new one and apparently they're 25 quid now, someone stole it from me and I'm somehow responsible for its replacement, that's a good scam isn't it! So basically if you're a victim on an estate and people see you as easy picking, you'll be paying 25 quid every two weeks because some lowlife wants a new bin and yours is easy to take, if the want to charge this for bins they need trackers in them or serial numbers that get scanned so nobody can use someone else's bin otherwise its a free for all and the weakest in any area gets to foot the bill for the lack of council accountability.

1
Date of experience: Aug 22, 2024
Elisha T.
Website Issues

I have experienced a strange issue with my council tax payments. I split my payments x12 months and paying every month installments. They have changed their website and by issued me a summon when I was making my payments still on time. Unsure I cannot see any of my payments from the past few months and all have disappeared. Strangely there has been no history of me logging in when checked under my profile. There is literally no way to get in touch with Council too so unsure what to do.

1
Date of experience: Aug 05, 2024
Paula P.
Council

Hi about 6 months ago i called email for a disable grant and was told i waiting for a assesment ov not heard from them and sent email and they keep asking me for the same information

1
Date of experience: Aug 02, 2024
Lizzie Morris
Council tax

Well. I was dreading ringing ctax. Hate their department, really arms length. Anyway rang today. 17th in the queue and I get cut off. Rang again and 19th in the queue. Finally offered ring back, which I took. Dreading it. Anyway cornelius from ctax rings me and I got to say the nicest person you could speak to and really helpful. All is forgiven, that they actually might be a nice department

4
Date of experience: Jun 05, 2024
Ramsey Howard
I private hire driver here and I think…

I private hire driver here and I think I am not Manchester driver It's look like I am outsider driver 60% cars around Manchester from Wolverhampton drivers 15% Sefton n Knowsley 25% Manchester drivers andy burnham sleeping

1
Date of experience: May 08, 2024

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Business Details

  • Manchester City Council is the local government authority for Manchester, a city and metropolitan borough in Greater Manchester, England.

  • language https://www.manchester.gov.uk

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