manchester.gov.uk

Not good customer service.

Date of experience: Dec 02, 2022

C.tax office 100% dishonest

C.tax office 100% dishonest , still waiting for my £35 back over payment , over charged and they still do nothing , 3 years of bills are wrong , they don’t fix anything . So I can’t pay till it’s correct ✅

Date of experience: Oct 01, 2022

Awful council only there to make money

Awful council only there to make money, they have no sympathy. Not from the area however I received a fine alleged bus lane. Didnt even acknowledge my response were much more bothered about the fine to be paid. Ridiculous especially with cost of living.

Date of experience: Sep 27, 2022

Scummy grifters

Scummy grifters. Supply nothing and just take, take, take. First to run to court when you owe them a few quid but won't shift a finger to help. I'm pretty sure that when you are the plaintiff and the court, that might be a conflict of interest.

Date of experience: Sep 09, 2022

AWFUL So difficult and mean.

AWFUL, I spent many hours on the phone to this council, getting annoyed and forgotten about. It took months for my discount to be applied, to then be told I would have to go through the same process again in a month.I called them up when I was moving out and payed what I got told was the remaining balance. I gave my new address and left thinking I was finally done with manchester council. I am now with Salford and they have been amazing, good communication and just make it as easy as possible. The opposite of manchester.Two months after moving out I received a summons. Between the date I cleared my account and moved out a week later (this was all explained over the phone) I owed £20. I received no prior warning, no letters nothing. I have now had to pay over £100.I love Manchester but i will NOT be moving back to that council. The amount of stress and pain that was caused, especially when the state of this cost of living crisis, has been unmatched.If you have to deal with this council, good luck, you will need it. That is if you ever manage to talk to someone.

Date of experience: Aug 17, 2022

Horrible horrible service

Horrible horrible service. If the council was a private business it would be bankrupt.

Date of experience: Jul 05, 2022

This council is nothing short of a…

This council is nothing short of a joke. I have a noisey neighbour + Manchester City Council incompetent staff have done everything to avoid dealing with the problem. I eventually was offered a Community Trigger meeting very grudgingly by the council + this meeting was nothing but a farce. The staff at the meeting were rude + ridiculously incompetent. They ignore evidence + everything. This is the same council who claims to be leading the way on noise nuisance, but contrary to sorting out the problem, the council staff seem to fully condone the problem.

Date of experience: Jul 01, 2022

Cameras everywhere, they most be raking it in

Looking forward to returning to Manchester and very excited to see the new bus lane camera that can be purchased with my kindly donation. In time I’m confident it will permit many others to experience the same joy I have had.

Date of experience: Jun 29, 2022

Very poorly sign posted

Went into Manchester city centre to the theatre and was struggling to find parking as it was a Sunday the NCP car park near to the Oxford Rd was shut. On trying to get out of the city centre I was unaware of the gate bus lane Very poorly sign posted until it's too late then get a penalty notice. Last time I drive to Manchester.

Date of experience: Jun 17, 2022

@Aries Official and Rise's post is spot on. People of race, please stay away from this RACIST Klan o

The posts by @Aries Official and Rise Rise are spot on. Manchester Council supports racist housing associations. I was a tenant of St Vincent's, who have now named themselves Moss Care. This housing association had blackballed me from obtaining a home for over 6 months (over 14 years ago) because I refused to deal with the catastrophic racism that I had endured then. Staff such as Sarah Worton and Tracey Ferguson Black are the biggest of all racists. When I suffered a panic attack as a result of what I had been contented with by Margaret Thornley and Louise Agg ( From Bolton at Home Councl ) constant refusal to fit radiators throughout the property duiring the -18C tortureous weather of 2012. Yet, within a few days of their decision, a neighbour had her entire home kitted with brand new radiators.Due to my rapidly poor health i was forced to obtain a property from St Vincents, and yet endured another awful neighbour. Sarah Worton tried to blame my treatment for B12 as a reason as to why I could not tolerate the harassment I was receiving. I was in receipt of disability at the time and was unable to work and she had the nerve to state that because i was not working, i had nothing better to do than listening to the horrendous thumbing that my neighbour had subjected me for 24/7 and the constant harassments. Tracey Ferguson Black shockingly admitted to being a " noisy neighbour" herself in attempts to further trivalise what i was enduring. It was mindblowing to witness such an Insanely unprofessional racist women , just blahzay about their clear ingorance.Sarah, Tracey, together with Louise Agg and Margaret Thornley at Bolton at Home, are the most discussingly racist housing officers known. Their actions towards me has been overtly racist and if someone put me through that - best believe , i will CALL you OUT! I aint that ONE to mess with. People of race have contented with a LOT from these facists housing associations who fail their contractual obligations , yet these serpents expect to recieve full rent.I lost a lovely 2 bedroom house I lived in( for 10 years) and spent so much of my hard earned money on. I had to give a lot of my possessions( ie; fences, garden furniture etc), all because these Klans claim they wanted my home for families and kicked me out into a 1-bedroom slum. They had the nerve thereafter to further stalk me in order to find out where I had gone After suffering horrendous racial hatred and having my vehicle -at the time vandalised, i gave St Vincents 4 weeks notice, i paid the remainder of the rent and left the property the same day i handed in the notice. Sarah and Tracey- with the assistant of Louise Agg and Margaret Thornley went onto to spread numerous lies to charity bodies, Housing associations etc stating that I was vulnerable and needed help with my tenancy, so that i was unable to obtain another home. All because I spoke up and exposed them for what they are and refuse to put up with Tracey and Sarah's slavery days inherited nonsense. I guarantee several people of colour's complaints has been dealt with in a similar fashion.St Vincents has now become a part of Manchester Council, but was once under Bolton Council. Unbeknown to me at the time when I contacted Manchester Council , the second i provide my name, i am spoken to like a piece of do-do. Manchester is a diverse and multicultural city but the council on the other hand is the Klan within - what could be a beautiful city , hindered by Manchester Councils prehistoric racist views . They seem to reel out a significant number of black employees to give the impression on the surface of how diverse they are, when in actuality that is a smoke screen to really what goes on behind the scenes. I am sure the employees have some stories to tell about them.In order for Manchester Council to become a well respect reflection of Manchester - someone with some SENSE and HIGH MORAL STANDING should get kick out those Boris Bias against black Britain riff raffs and start placing solid pillows of society.I have since written a book that goes into details of what these housing associations had me endure - all in efforts to exercise their extreme prejudices and i will ensure that it will serves as a catalyst to the black community NEVER to tolerate and to speak up against this sicknening style practices.

Date of experience: Jun 17, 2022