marbury-london.com

1.5
1.5 Based on 10 reviews

...

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Average Rating

1.5

/
5

10 Reviews

5 Star
0%
4 Star
8%
3 Star
17%
2 Star
8%
1 Star
67%

All Reviews

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Review Time

Abagael Weddle
Absolutely love my purchase! The quality exceeded my expectations and everything looked exactly like

Absolutely love my purchase! The quality exceeded my expectations and everything looked exactly like the photos. Delivery was smooth and on time. Very happy overall.

4
Date of experience: Feb 23, 2026
MaxXxui
AVOID - UNSCRUPULOUS SELLER!

AVOID - UNSCRUPULOUS SELLER! The clothing quality is extremely poor and does not resemble the images or descriptions provided. They promote high-quality items on social media and their website, misleading customers into thinking they are a reputable store offering luxury items during a holiday sale, but they actually send subpar products from overseas. The seller insisted that I return the items at my own cost using a tracked service, claiming they bear no responsibility and won't issue a refund if they can't 'locate' the package, even after it’s marked as 'delivered'. This is utterly ridiculous! This seller is a scam. I have reported them to my payment provider.

1
Date of experience: Jan 03, 2026
Quality doesn't match the price

The quality is disappointing compared to the prices, and the actual items look very different from the pictures, lacking in quality. I've requested a return for my entire order and will provide an update on whether that process goes smoothly or if there are issues.

2
Date of experience: Jan 02, 2026
Godfrey S.
Very low quality products

Products are of extremely low quality, and the refund policy is the worst, indicating a lack of confidence in their own offerings.

1
Date of experience: Jan 02, 2026
SnowZ_FR
Mixed feelings about my recent purchase

I ordered a bag in ebony from this website and, after reading reviews, I became quite anxious that it might be a cheap imitation. After a two-week wait, I was honestly surprised by how it turned out. The bag appears quite authentic; while I doubt it’s genuine as advertised, it’s certainly a striking replica. The leather feels real, the hardware resembles that of a genuine bag, the handles are robust, the leather flap features a diamond pattern similar to the authentic version, the logo looks flawless, the zipper operates smoothly, and the material seems waterproof and of good quality. It resembles the bag shown on the website, which is a relief! My only concern is that the stitching is a bit off, leading me to suspect it might not be real, and it does need an organizer since it lacks structure (similar to an actual bag of this brand). Additionally, the size is more medium than large, contrary to what the website stated, but it still accommodates my school books well enough. However, I wouldn’t recommend ordering anything else besides this type of bag, as the website appears to be AI-generated and isn’t a legitimate shop based in London. The customer service was decent in my experience; they addressed my concerns but went quiet when I inquired about proof of the bag's authenticity. I've uploaded a photo of my bag as my profile picture, so hopefully, you can see it!

3
Date of experience: Jan 01, 2026
Ethelreda C.
Mixed feelings about the bag

I ordered a bag in ebony from this site and, after seeing the reviews, I worried it would be a cheap imitation. After two weeks, I was pleasantly surprised. While it looks quite authentic, I suspect it’s not genuine as advertised, but it is a good-looking replica. The leather feels real, the hardware matches a genuine bag, and the overall appearance is satisfying. However, the stitching is slightly off, leading me to think it might not be real, and it does need an organizer due to lack of structure. The size is more medium than large, but it holds my school books well enough. I wouldn’t order anything else from this site, as it seems to be AI-generated and not a real shop. Customer service was decent, responding to my concerns but going quiet when I asked for proof of authenticity. I’ve uploaded a photo of the bag as my profile picture.

3
Date of experience: Jan 01, 2026
Winnie Fisher
Subpar quality

The quality is poor, and there has been no communication regarding returning the item despite my emails.

1
Date of experience: Dec 31, 2025
Miranda Clark
Misleading seller

This seller is misleading. They operate under a name that doesn’t reflect their true nature. When I requested a return, I was informed I had to ship back to another country, which was not mentioned when I bought it. The product quality is terrible and doesn’t look like what was advertised. The sizing was completely wrong — I ordered a specific size, but what I received would only fit a young teenager. This is a clear case of misleading advertising, and I wouldn’t have purchased if the true details had been clear.

1
Date of experience: Dec 27, 2025
HeadTrigger75
Long wait for a fake bag

I ordered a bag and waited over two weeks, only to receive a fake one. I'm very upset with this situation.

1
Date of experience: Dec 24, 2025
RW50
Untrustworthy company

I ordered a bag that still hasn't arrived after two weeks. This is not a UK-based seller; it’s a completely fake operation from overseas. I advise against purchasing anything, even if it appears to be heavily discounted.

1
Date of experience: Dec 23, 2025

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