marcopaul.co.uk

4.9
4.9 Based on 41 reviews

We are a family-run company specialising in home and garden products that are sold online via mail order. Feedback in any way is extremely important to us so we can continue to grow and ensure we are providing the best possible customer experience and ser...

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Average Rating

4.9

/
5

41 Reviews

5 Star
96%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
4%

All Reviews

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Review Time

Alan Pearce
I ordered an air rifle target to use with my grandson and nephew. The boys loved it. Its great fun a

I ordered an air rifle target to use with my grandson and nephew. The boys loved it. Its great fun and works really well. It's sturdy, very well put together, the graphics are fantastic and I'm sure it will last well. Overall excellent value for money, thank you.

5
Date of experience: Feb 12, 2026
Maureen Brand
If I could, I would give a zero. I have a product which is not as described on the website, sold by

If I could, I would give a zero.
I have a product which is not as described on the website, sold by THE RANGE. It’s a small box of 7 Christmas baubles costing £12.99.
I wished to return the product as it does not look anything like the pictures on the website nor as described, so naturally I wanted to return with a full refund.
Now we are in Feb 2026 and I have been trying to have the facility to return this product. As I bought it from The Range I had to go initially through them. So before Christmas and within their 14 day returns policy, I went to the local store to return the good; they said I could only do online. So the online returns procedure for the Range is to contact customer services which I did. Now almost 8!weeks later and going back and forwards with emails to and from the Range customer service team who in turn were in communication with this company, I have been told, even after producing images of the product, that they will accept the return but as it’s not faulty I have to pay return postage. Come on!! I mean this item costs £12.99. Postage will be about £5 so after this effort and hassle I will be out of pocket.
For goodness sake Marco Paul do the honourable thing and send me a free postage returns label!! The hassle this has caused me is worth more than the postage costs!!

1
Date of experience: Feb 05, 2026
Sharon Goodall
This is a small family run business and it is more customer centred and more efficient in receipt an

This is a small family run business and it is more customer centred and more efficient in receipt and delivery of your orders than some bigger more renowned companies.

5
Date of experience: Feb 03, 2026
Aubrey Johnson
Delighted with my wooden log reindeer family!

I bought two sets of the wooden log reindeer family to place under my Christmas tree, and they truly surpassed my expectations. The quality is remarkable, showcasing careful craftsmanship, and putting them together was effortless. They offer great value for the price. The packaging was secure, and delivery was quick. I wholeheartedly recommend this seller to everyone I know! Their products stand out in both quality and affordability, and I will definitely return for more. (I wish I could share a photo to highlight the quality, but sadly, that’s not possible ☹️)

5
Date of experience: Jan 07, 2026
Lance Ross
Thrilled with my wooden reindeer purchase

I bought two sets of wooden log reindeer for my Christmas tree, and I'm extremely pleased with them. They are exceptionally crafted, with great attention to detail, easy to assemble, and provide excellent value. They arrived well packaged and were dispatched promptly. I will recommend this company to anyone who will listen! The quality and price of their products are unmatched, and I will definitely shop with them again in the future. (I wanted to share a photo to showcase the quality, but unfortunately, I couldn't upload one ☹️)

5
Date of experience: Jan 06, 2026
Nolan L.
Top-notch product

I ordered a reusable dehumidifier bag for my car, and upon arrival, it was excellently packaged. The product is outstanding, well-constructed, and features a fantastic non-slip gel pad for the dashboard that truly works. If all their products are of this quality, you have nothing to worry about.

5
Date of experience: Jan 06, 2026
MP31
Delightful Hot Chocolate Bar

I had a wonderful experience ordering from this company and will definitely shop with them again! The products are of good quality, shipping was fast, and the overall service was amazing! Thank you! 🤩

5
Date of experience: Jan 04, 2026
Shahaf
Beautiful purchase

I got the 6ft birch LED tree, and I must say it’s stunning! It has plenty of lights and comes in a nice basket, and I got it at half price. Very happy! 😊

5
Date of experience: Dec 31, 2025
Cherry Anderson
Excellent packaging and value

The packaging was impressive, and the value for money is outstanding. I recommend this seller to everyone; top-notch service!

5
Date of experience: Dec 18, 2025
Virginia Clark
Lovely pre-lit white twig tree

We purchased a pre-lit white twig tree, and it’s really beautiful and of good quality. I would definitely buy from this company again.

5
Date of experience: Dec 15, 2025

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Business Details

  • We are a family-run company specialising in home and garden products that are sold online via mail order. Feedback in any way is extremely important to us so we can continue to grow and ensure we are providing the best possible customer experience and service to our customers.

    We are a small, but ever-expanding and evolving business based in Central Scotland. Utilising online sales through our two brands, Garden Mile and Marco Paul, we provide a wide variety of beautifully crafted products for both home and garden, selling everything you could wish to maintain and beautify your indoor and outdoor space.

    You will find inspiration for all environments, occasions and surroundings on our website. On our inspiration section you will find all the latest ideas, trends, hints and tips.

    We are proud of our unique range of products that are majority designed by us and only us. We have a specialised customer service team who are on hand to help with any queries or questions you may have and to help guide you to ordering the correct products you require.

    We have been doing what we love for over 10 years now and are proud of how much we have achieved in this time. We take pride in our reputation and the continued relationships which are developing and growing with clients near and far.See more

  • language https://www.marcopaul.co.uk

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