Review Time
Run away as fast as you can. Worst decision I ever made. High-pressure sales to get you to sign up and then you have to chase them to get anything done. And when they do get something done, it's so bad, no thought or creativity. They lie and promise everything and deliver nothing. STAY AWAY from this scam fraud company, they only want your money. I am still trying to get my money back. They laugh all the way to the bank.
I will also join anyone who wants to file a class action lawsuit against this company. They have held our website hostage and will not allow us to move it to another site even after they sent an email saying that they are going to retire the UXI platform in June. We've had nothing but terrible service with them for the past 3 years.
Dear reader, deciding to work with Marketing 360 / MADWIRE was the worst and poorest investment of money I have made. Worse than the waste of money is the waste of time. I can get more money, but I’ll never recover the time I spent frivolously over 14 months trying to work with the people at Marketing 360 / MADWIRE.I partnered with Marketing 360 / MADWIRE from February 2022 – March 2023. Giving credit where credit is due, they did an excellent job creating my website. It looked good, and I was happy with it. However, in fairness to Marketing 360 / MADWIRE, I was not the most accessible customer. It sometimes took me longer than appropriate to respond and make decisions on the first iteration of the website. However, when we finally published the website – I was pleased. That is the only thing they did right. To have an account manager on the account, Marketing 360 / MADWIRE requires you to have a minimum monthly content budget of $300.00. This content budget can be used for one of their professional “writers” to create blog content and other standard copy for the webpage. They do not tell you that a 10-sentence blog post will cost you $300.00. They do not tell you that their professional “writers” do not write at a standard above what you would expect from a 6th-grade student. There is zero transparency in pricing. I had no input over when those content dollars will be spent or how they would be spent. When I addressed this with my account manager, he blamed me for not responding. He said they were writing according to what they thought was appropriate and that I should trust the process. Again I was not always timely in responding. However, I should have editorial privilege over my website and brand and be able to review and approve all copy written for me. I logged on to the website editor and deleted the “content” that their “professional” writers created. Since I did take a long to reply, I decided not to complain and accept that my delay was the cause for that, and we moved on. I told the account manager that I did not want, under any circumstances, any other content to be written for me. There are AI writers that produce much higher quality content than what their “professional writers” are creating. I followed up on that request with an email, and he acknowledged that request.Fast forward two months, and again, I am reviewing my account details and see $900.00 in content charges. I looked at the blog, and much to my amazement, there were two more blog posts. They were written with the same grade school quality. There were 20 sentences written for $900.00. They were charging me $45.00 per sentence. Again, I logged on and deleted that garbage myself. I asked for my money to be credited back, and after a month of waiting, I was met with an offer to create one video that could be used on my website. This was the beginning of the end for me. Now I am watching every single charge they are making to my account. So far, I am $1,200.00 in the hole.In the meantime, giving my account manager the benefit of the doubt, I begin adding money to an advertising budget for Facebook and Google Ads. Marketing 360 / MADWIRE charged me $200.00 to write four sentences on two ads. After the final meeting with the account manager, I terminated my contract with Marketing 360 / MADWIRE. I was not paying a single dollar more to them to watch it vanish into thin air for content that is nothing more than overpriced garbage and to manage a Google dashboard that a trained monkey can learn to click around on. Upon terminating my account, they kept the $1000 left in the advertising budget for ads they never ran; they kept the $600.00 left in my content budget and shut down my website. As I was reading other reviews on here, I was laughing to myself reading their lackadaisical responses to other negative reviews and the invitation to check out reviews from their other customers who love them. Interestingly, Top Rated Local is directly integrated into the Marketing 360 / MADWIRE platform. Who owns them? Just a thought.Suppose anyone wants to contact me for more information, proof of my dealings with Marketing 360 / MADWIRE, or records of my conversations with every person on their team. I have it all in that case and would welcome the discussion, perhaps even a class-action lawsuit. Anytime I have an opportunity to tell my story about how Marketing 360 / MADWIRE over-promised, under-achieved, hides their fees, overcharges for substandard work, and will delete your website, ad copy, and everything that you paid for while you were with them - I will sing like a bird.To that end, dear reader, and fellow small business owner, here is my advice - run for your life. Save your time and money. Look elsewhere. Marketing 360 / MADWIRE is not who and what they say they are.
My actual rating is zero. If you're a small professional business looking to scale, I urge you to think twice before trusting Marketing 360 with your marketing needs. Despite their promises to help improve our website, boost organic rankings, and optimize SEO, our experience with the company was a complete disappointment. From the start, the salesperson made grand promises that never came through, leaving us feeling deceived and misled. Plus - the services offered are high priced for a small business marketing budget.Although I had hoped that a non-local, "big" company like Marketing 360 (madwire) would be the answer to my marketing needs, the reality was far from what I expected. The first website they created for us looked like it was designed by an amateur and was actually worse than our previous website. When we decided to cancel our contract, a person higher up the management ladder convinced us that it was just a miscommunication and that things would improve.However, five long months later and after painstaking review and corrections, we finally re-launched our website, only to find that all our thousands of dollars had gone towards re-creating a website we already had the content for that looked a little better. We have already made changes with our new company. Marketing 360 created a few new pages, and a couple of low-value videos were also done. Both required serious scrutiny on our part. It, sadly, was a complete waste of time and money.In short, I implore you to be wary of Marketing 360's empty promises and lack of talent. Don't make the same mistake we did by trusting them with your precious marketing budget. Instead, seek out a company that values transparency, honesty, and delivering real results. Your business deserves better than what Marketing 360 has to offer.I will admit they had a couple of nice people we worked directly with. Despite their nice demeanor, we found that the actual execution of their marketing services fell far short of our expectations. Their work was not up to par, and we were left feeling disappointed and dissatisfied with the results. If you're considering working with Marketing 360, I encourage you to proceed with caution and do your research beforehand. Based on my experience and the negative reviews I've seen on Trustpilot (unfortunately, after the fact), better options may exist for your marketing needs. This was a very hard lesson learned for us, and in reality, we have little trust for anyone marketing themselves as a full-scale marketing program for small businesses.
This company is legit. They assign you a team and treat you like family. I can call at anytime and ask questions that will get answered. My company American Prime Roofing has been using their service for over a year and we are satisfied with their expertise. Jerry Kelly and his team are my go to for marketing.
If I could give 0 stars I would. This company is a complete scam and took me and my family for well over 50,000. I brought them my own business as well as my sisters and while they were pretty responsive to me, they were not with her. They completely ignored her and refused to advertise for her on Google due to the nature of her business which was complete BS considering she was selling statues and incense and stuff.. just being predjudice. As for my company, they did not deliver a single sale for my company and told me it was essentially my fault because of my prices and that I wasn't giving them enough money. (Products from 1-$25) I started paying them double my monthly bill for an "ad specialist" that really didn't do anything at all. Their Facebook ads are terrible and after I started posting my own ads and making all of my money spent on the ads plus some, I realized how badly I was being scammed by these people. The last two meetings I had with my manager he kept trying to push me to add on another whopping $995 for a Facebook manager, and although I had been managing my Facebook just fine they had absolutely no idea how well my company was doing on there and he was surprised I was successful. Then suddenly they decided to say they will switch my Google ad credits to Facebook ads, well why didn't we try that months ago? I put in my 30days notice not even a week after my billing cycle right after that and took my own website down, they put it back up and harassed me for weeks after the fact threatening me with their "legal team" and taking down my website and stopping everything if I don't pay my last bill... also, I explained that I don't understand why I am being charged for a service that was not provided to me, the manager acknowledged he was aware that I was not provided the service, but proceeded to tell me that it was their policy. Also, to chime in on them being predjudice, they offered my sister to keep her website up and to use the platform for $500/month, they were going to do it for my company for $65/month. They are SCAMMERS. STAY AWAY FROM THIS COMPANY.
I would never recommend this platform. We have had NOTHING but issues since day one. Leads missing not flowing into the CRM, having to upload manually leads ourselves, no customer support and when you finally find someone they get your information and wait weeks for a solution that never comes. Horrible service, a horrible platform and a complete waste of time and money!
Iv been wanting to write this review for awhile. Marketing 360 is the WORST company!!!!! I hate hate hate them!!RUN! They scammed me for all the money I have . They are very careless and don’t care what’s best for you and your business. They are greedy and took all of my savings. I told them I can’t pay and want off the website. They never listened and now I have to contact a lawyer. Please be careful who you trust!
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Founded in 2009, Marketing360® is a full-service marketing platform with services that helps small and mid-sized businesses grow — all from one place.
We combine powerful technology + expert marketing talent to deliver:
Supporting over 15,000 businesses, we pride ourselves on delivering measurable results and working with all our customers to deliver the best results.
We’re committed to transparency, accountability, and helping our clients get real ROI. If you partner with us, you’ll always know what you're paying for, why it matters, and how it’s performing.
Checkout some more customer testimonials here. Review Source: https://www.topratedlocal.com/marketing-360-reviews
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