Review Time
As a small business I was introduced to this company by Volusion, the hosting company I have been with for 15 years, they have taken so much money from me and done just about nothing. I have been crying for help and they are just ignoring me. Totally horrified, this has been a massive rip off, their Senior marketing consultant, Dave, assured me they would be attentive and professional. Now that they have my money this guy ignores my emails and desperate requests for help. Volusion representative and Dave were in constant contact from August, they started in late September and now Dec I have nothing to show for the massive amount paid to them. How do I get help?
It all true according to my experience! All of the reviews that I have read lead me to believe that they are all legit. My experience is very similar to all the rest of the these. I hired them in February of 2023 and thats when it all starting rolling down hill. First of all it took 3 months for them to even get my website made and up and running. They were also supposed to design my new logo (which they did eventually) but took longer to do than getting my website up. They did nothing to improve my Google page and organic standing but they did take my money and ran paid ads with mediocre results. I ended up with 2 different marketing managers and 2 different website content managers which I never heard from. The content I asked to be placed on the website was not done so. To be honest it is hard to say if anyone is in charge at this place. I asked several times to speak with management/supervision and all I ever received was an email back from my "marketing manager" telling me that they are on track and that they have been doing everything that they are required to do and this was sent in a very defensive tone. All in all I spent about $10,000 with them and I am not any better off than when I started with them. As a matter of speaking, I am worse off. Do yourself a favor and DO NOT use Marketing360/Madwire for any marketing purposes.On a side note, this company does not have any Google page and you actually have to look to see reviews, this is so they can try and control what people say.
This would be a long storyThis would be a long story. Just save yourself. They took almost 7 grand and did nothing but give a incomplete website, without doing thigs I requested.Its even worse than that, just save yourself and use someone else.When I'm working on my web site I get so frustrated and when that happens I will spending my time giving reviews about 360.I think we all should get together and hire a lawyer8305600624Date of experience: December 17, 2021I see that my review back then says I'm not a real person but here I am ! My phone number is posted and I have had several calls from others that have been ripped off by them as well. TRUSTPILOT here I am am !
Not worth the expense! The start of the relationship was great. I was impressed with the initial research they did and some of their thoughts. Our goal was to improve our messaging to better reflect what we do. We already had a basic wordpress site up but the info needed some work. So I signed up. I received this video telling me what information they need so they could better understand who we are as a company and what we are trying to convey to customers. Our site was supposed to be updated to better reflect us and our mission. I created the document with all the answers and info. Fast forward one month. I get an email that ads are ready to run. The website still has the same info on it! A bit cleaned up but all the same info. Does not reflect our goal of better illustrating us, our services or our goals. Doesn't even include one of the 2 major products we want to market! I was told that as a promotion we would receive a video to use on the site advertising our services. This never happened and yet "we are ready to send out ads" I am not a wordpress expert but I do not see any SEO work or plugins. I am going to have to a Marketing Director friend of mine review this and see if anything was even done. So, now I am trying to figure out how to make all of these updates myself and paying other people to help properly display the information that was supposed be done by this group. I can't believe how much money I spent and this the result.
Complete waste of money. The sales rep will over promise and tell you everything you want to hear. Communication was great up until they took my first check. I gave them the benefit of the doubt and stuck with them for about 6 months hoping things would improve. I even let them know what I needed better communication. They do the bare minimum. They don’t even take the time to learn about your business and don’t run things by you. I would find typos and content that didn’t even align with our offerings. They were constantly running behind schedule and never showed concrete metrics or results. They also make you pay for and use their $375/month software that is pretty useless. Would have to send 2-3 emails over the course of 5-7 days before getting a response from my account manager. This was a common theme despite me bringing it to their attention. I spent thousands with them and received no return on the marketing end. Materials produced were very basic and you could tell they were just going through the motions with no true regard for getting results.
Full disclosure - I never ended up hiring them, so this is not a review of their performance. This is a review of my encounter with Kyle - their Marketing rep.As an MBA graduate and the owner of a successful business I know a thing or two about how to attract customers. Clearly Kyle uses a different approach, one word to describe - pushing. Other words - aggressive, annoying, doesn’t take ‘no’ for an answer. Someone you just can’t get off your back and who won’t honor your request to stop contacting you. I ended up blocking him. Whew… Definitely won’t be hiring them!!
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Founded in 2009, Marketing360® is a full-service marketing platform with services that helps small and mid-sized businesses grow — all from one place.
We combine powerful technology + expert marketing talent to deliver:
Supporting over 15,000 businesses, we pride ourselves on delivering measurable results and working with all our customers to deliver the best results.
We’re committed to transparency, accountability, and helping our clients get real ROI. If you partner with us, you’ll always know what you're paying for, why it matters, and how it’s performing.
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