Review Time
For me, one of the most important things at the companies its the support that they give before the sale - Randi from Mars Hydro, until now its the best friend that I have😅 - allways answer to my doubts and questions.A god experience for the ones who want to start a grow.
I've ordered the iHub4C along with the Controller 43 which is mandatory if you want to configure the sockets of the power string.The first delivered power strip was defective, but I got a fast replace, which works. All in all you get a good power strip with 3 configurable power sockets with timer functionality. The forth socket has only manually on and off function as stated on the MH-site.the power string is mainly for the ADlites from Mars Hydro, but you can connect any device on these power sockets to configure on an off time. Very handy. Remember, without the "Controller 43" you can only switch the individual sockets on and off manually.
I have found the quality of the products to be fantastic so far. When compared with more expensive and cheaper competitors, I see no reason to stray from this brand. They seem to have got the markets needs just right. I also made a mistake on one of my orders and the service team were quickly able and very happy to provide a refund. Great experience so far, Thank you!
This week my driver went out on my 2 year old FC-E6500. I contacted MARSHYDRO and they replaced the driver with new cords within 48 hours. It doesn’t get any better than this people. The speed and the excellent customer service shows along with their product how top notch this company is. I must say I was very impressed on how smooth and fast my replacement went. Thanks Mushi who was the person part of the customer care service team. Five star service all day.
Was promised 8-15days delivery.. Didn't get a tracking number after 8days so I was getting a bit worried/frustrated because of the negative reviews here and decided to try sending them mail regarding the issue. Got the answer pretty much right away from their customer service after sending it with all the required info and more. Package arrived just a few hours later after that:)Proud owner of a TSW-2000 which has performed splendidly for 5years and the new FC-3000EVO seems even better on its side so 5/5 on delivery/quality/customer service so far.The only brand that comes into my mind with "made in China" label putting a wide smile to my face
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