matthew-mercury.com

4.5
4.5 Based on 113 reviews

Swiss movement handmade watches, designed for timeless elegance....

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Average Rating

4.5

/
5

113 Reviews

5 Star
80%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
6%

All Reviews

Filter Reviews

Review Time

Eric Anderson
Now that I have two watches and 3 bands…

Now that I have two watches and 3 bands the possibilities are vast in changing up the look for each occasion. I’m very happy!

5
Date of experience: Oct 14, 2025
Kurt Meder
Professional Experience

Good delivery turnaround time, good quality watch

5
Date of experience: Oct 09, 2025
Leonard Pepi
I was disappointed with the quality of…

I was disappointed with the quality of the band - reads like plastic instead of leather

3
Date of experience: Oct 06, 2025
customer
Excellent quality

Excellent quality

5
Date of experience: Sep 28, 2025
Alex
The watch is beautiful but…

I had to increase number of stars ⭐️ to 5, the response from customer support was above all expectations, thumbs up 👍.————————The watch is beautiful but unfortunately can’t say same thing about the delivery time (3 weeks). Was a birthday gift but arrived couple days late 😤

5
Date of experience: Sep 19, 2025
Customer
I love the watch

I love the watch! The delivery process was less than stellar. Very little information. These days you can generally see your item in transit the whole way.

4
Date of experience: Sep 15, 2025
Bienfait Riziki
Craftsmanship and Exemplary Customer Service

Exceptional customer service from Matthew Mercury. I purchased two straps — perforated brown and black crocodile — and both are confirmed genuine leather, differing only in design and flexibility. Their team followed up diligently and ensured full satisfaction. My watch is elegant and versatile, perfectly complementing any outfit. Outstanding brand!

5
Date of experience: Sep 10, 2025
The time between purchase and delivery…

The time between purchase and delivery was excessively long. I had to contact them by email to complain about the delivery. From that moment on, everything went very quickly.

3
Date of experience: Sep 09, 2025
Kevin Beston
Superb time piece

Process from start to finish was excellent. The quality of the watch is beautiful.

5
Date of experience: Aug 21, 2025
David Pegler
Company supplied incorrect watch and…

Company rectified to complete satisfaction please ignor previous message.

5
Date of experience: Aug 20, 2025

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