mclarenstore.com

4.6
4.6 Based on 41 reviews

Official McLaren F1 Merchandise. Shop Special Edition Fernando Alonso, Carlos Sainz & Lando Norris F1™ Team Caps, T-shirts, Jackets, Jumpers, Accessories & more. All with fast international shipping & free delivery available....

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Average Rating

4.6

/
5

41 Reviews

5 Star
80%
4 Star
10%
3 Star
0%
2 Star
5%
1 Star
5%

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Lucia Ozsvaldová
I was really impressed with the quick responds by agent from Mclaren customer services.

I was really impressed with the customer service. They responded very quickly, were extremely professional, and helped me 100%. I am very satisfied and truly appreciate their support.

5
Date of experience: Sep 22, 2025
mark gill
McLaren Aftersales help

Ordered a McLaren Hoodie for my daughter, was never received due to Evri ‘losing’ the parcel, But after contacting McLaren about the item a representative called Mia responded fast and was very helpful and sorted the option of a replacement or a refund and I opted for the refund, Mia sorted the refund within minutes. This lady is a credit to your after sales department, although the outcome wasn’t what I wanted it was through no fault of the McLaren Store who could not have done any more, Thank you Mia

5
Date of experience: Sep 22, 2025
CARLA
Mia was GREAT!!

Mia was very courteous and quick to respond to my concern. She made me feel heard and was quick to resolve my issue. Thanks so much Mia! :)

5
Date of experience: Sep 20, 2025
Amazingly reactive customer support

Speedy delivery and amazingly reactive customer support from Bella and Karo!

5
Date of experience: Sep 19, 2025
Ajay Makhecha
Customer service

Love my Mclaren products - but as it goes sometimes with clothes, some sizes didn’t come as expected - Adam’s customer service was 10/10 when it came to the returns process - resolved all my issues with the utmost efficiency!

5
Date of experience: Sep 17, 2025
Clare Cooney
Outstanding customer service

Customer service is outstanding! I emailed on Saturday regarding a query about a recent item purchased. I didnt expect a response until a business working day but received an email back within an hour. Adam was very prompt and professional and sorted everything out with ease. I can't thank him enough. I have one very happy boy with a new replacement bottle on its way. Thanks again.

5
Date of experience: Sep 14, 2025
Klaus Fuerlinger
Quick answer

Very quick answer to my Problem and a good proposal for a Solution!

5
Date of experience: Sep 06, 2025
Jonathon Lillicrap
They oversell their products and can't fulfil

They oversell their products, take your money and then cannot fulfil the order, leaving you chasing a refund.......I would not pay the extortionate delivery charges just for one item, but that's what ended up happening as they couldn't fulfil the whole order.

2
Date of experience: Sep 01, 2025
Graeme
Customer service

There was an unfortunate issue with couriers but Adam and Mia in customer service were fantastic in resolving the issue. Thanks again for your attention.

5
Date of experience: Aug 28, 2025
customer
First order lost by courier

First order lost by courier, contacted McLaren and customer service named Mia was brilliant, first class service and replacement arranged, this has arrived , delighted with the service.

5
Date of experience: Aug 24, 2025

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Business Details

  • Official McLaren F1 Merchandise. Shop Special Edition Fernando Alonso, Carlos Sainz & Lando Norris F1™ Team Caps, T-shirts, Jackets, Jumpers, Accessories & more. All with fast international shipping & free delivery available.

  • language https://www.mclarenstore.com

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