Review Time
I purchased this product due to its lower price compared to a similar option. However, the way it is molded can be a bit rough on the skin at the seams. Additionally, it doesn't provide the same strength for deep trigger points as the more expensive version. Overall, I received the quality I expected for the price.
Theybtake a shipping tracking # as soon as you place the order, to give the customer a false sense of the order being shipped. The product was not handed over to shipper till 9 days later. No one answers the phone and you have to write an email, which is responded after 2 days.
Price was considerably lower than in local pharmacy. THAT alone was a good reason to order. However, you'd better order way in advance. It took just a few days shy of 6 weeks to receive the order. Shipping charges pretty high too on such a small/light package.
I didn’t have any experience with this company. But the name drew me to them. However, the product came later then I needed. So then on top of that I need to pay back to the company restock fees which to me is outrages. I don’t know if I’ll ever use them again for medical products.
Response time was slow. I had to inquire the status of my order. My payment for the items had been distributed from my account and yet for days I heard nothing from the company. After expressing my concerns, I was issued an acknowledgment and a proposed time for delivery. That too was changed, but I did finally receive the order.
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