medixrx.com

4.4
4.4 Based on 80 reviews

...

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Average Rating

4.4

/
5

80 Reviews

5 Star
77%
4 Star
9%
3 Star
1%
2 Star
5%
1 Star
9%

All Reviews

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Review Time

Janey Adams
Extremely disappointing experience in Dubai

I had an incredibly disappointing experience in Dubai. It's unbelievable that they charged me for a product I ordered online, only to inform me later that it wasn't available in the store. They refused to offer an alternative product of equal value or provide a refund, which could take one to two weeks. I reached out to both the pharmacy and the online platform, but neither offered a solution. There seems to be no customer service whatsoever. In the end, I neither received my money back nor an alternative product.

1
Date of experience: Jan 10, 2026
Millicent Brown
The worst experience I've ever had...

This has been the most disappointing experience I've encountered in Dubai. They charged me for a product I ordered online, only to inform me later that it wasn't available in-store. They refused to offer an equivalent product for the same price or a timely refund, which could take 1 to 2 weeks. I reached out to both the pharmacy and the online platform, but neither provided a solution. The customer service is virtually nonexistent. Ultimately, I received neither my money back nor an alternative product.

1
Date of experience: Jan 10, 2026
Sheryl Howard
Impressive speed and service

You are quick, precise, and affordable, and I truly appreciate your patience and kindness. As someone who has difficulty hearing, it means a lot that you take the time to speak slowly and repeat information during our calls. Thank you for your thoughtfulness.

5
Date of experience: Nov 03, 2025
Aileen Adams
Exceptional and reliable service

I value the comprehensive service and attention to my requirements, whether it's through phone, online, text, or email. They recently contacted me to verify the accuracy of my latest order, which was different from my usual. I can rely on them to get it right every time!

5
Date of experience: Aug 15, 2025
Dylan Weaver
Outstanding customer service!

5
Date of experience: Apr 20, 2025
chocokebab42
My pharmacist is amazing and exceptional...

My pharmacist is truly remarkable and outstanding. The staff are incredibly caring, kind, and helpful, and their customer service is excellent. I love this pharmacy and would recommend it to everyone. The team is wonderful, and I appreciate their great work!

5
Date of experience: Apr 09, 2025
CC15
Consistently great service

I have been getting my prescriptions for quite some time now. Their ordering process and delivery times are very efficient. Ordering online is a breeze; I placed another order today in just 2 minutes, and I appreciate the savings on quality products with careful shipping.

5
Date of experience: Feb 02, 2025
James Baker
The best online pharmacy

This is the finest online pharmacy I've encountered.

5
Date of experience: Feb 01, 2025
ElPandaConSwag78
Very poor customer service

The customer service is lacking at best. I had to call and email multiple times before finally reaching someone, but I struggled to understand them. It took a full month from the time I placed my order to when it was delivered.

1
Date of experience: Oct 16, 2024
meganova8391
Damaged and wet package

The package arrived a month after I ordered it. It had been soaked in water/liquid and was still damp when delivered. Contents were spilling out, and the packaging was crushed and wet. Thankfully, the items were in sealed aluminum envelopes; otherwise, they might have been ruined.

2
Date of experience: Sep 20, 2024

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