Review Time
I had an incredibly disappointing experience in Dubai. It's unbelievable that they charged me for a product I ordered online, only to inform me later that it wasn't available in the store. They refused to offer an alternative product of equal value or provide a refund, which could take one to two weeks. I reached out to both the pharmacy and the online platform, but neither offered a solution. There seems to be no customer service whatsoever. In the end, I neither received my money back nor an alternative product.
This has been the most disappointing experience I've encountered in Dubai. They charged me for a product I ordered online, only to inform me later that it wasn't available in-store. They refused to offer an equivalent product for the same price or a timely refund, which could take 1 to 2 weeks. I reached out to both the pharmacy and the online platform, but neither provided a solution. The customer service is virtually nonexistent. Ultimately, I received neither my money back nor an alternative product.
You are quick, precise, and affordable, and I truly appreciate your patience and kindness. As someone who has difficulty hearing, it means a lot that you take the time to speak slowly and repeat information during our calls. Thank you for your thoughtfulness.
I value the comprehensive service and attention to my requirements, whether it's through phone, online, text, or email. They recently contacted me to verify the accuracy of my latest order, which was different from my usual. I can rely on them to get it right every time!
My pharmacist is truly remarkable and outstanding. The staff are incredibly caring, kind, and helpful, and their customer service is excellent. I love this pharmacy and would recommend it to everyone. The team is wonderful, and I appreciate their great work!
I have been getting my prescriptions for quite some time now. Their ordering process and delivery times are very efficient. Ordering online is a breeze; I placed another order today in just 2 minutes, and I appreciate the savings on quality products with careful shipping.
The package arrived a month after I ordered it. It had been soaked in water/liquid and was still damp when delivered. Contents were spilling out, and the packaging was crushed and wet. Thankfully, the items were in sealed aluminum envelopes; otherwise, they might have been ruined.
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