melaleuca.com

3.8
3.8 Based on 295 reviews

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Average Rating

3.8

/
5

295 Reviews

5 Star
66%
4 Star
0%
3 Star
3%
2 Star
4%
1 Star
26%

Filtered Reviews

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Danna H.
Melaleuca is truly the Wellness company

I wish I had know about Melaleuca 20 years ago. From the household cleaners, laundry soaps & fabric softeners, vitamins and make-up they have changed my life. They are Non-Toxic and my health shows it. I have no more Asthma problems. I would have saved myself and hubby a lot of doctors appointments and medications chasing problems that were caused by toxic products by companies who could make a safe product like Melaleuca, but choose not too. Profits over people is their moto. Melaleuca cares about their customers health and well being.

5
Date of experience: Mar 01, 2023
Anita D
Melaleuca is truly the Wellness company

I wish I had know about Melaleuca 20 years ago. From the household cleaners, laundry soaps & fabric softeners, vitamins and make-up they have changed my life. They are Non-Toxic and my health shows it. I have no more Asthma problems. I would have saved myself and hubby a lot of doctors appointments and medications chasing problems that were caused by toxic products by companies who could make a safe product like Melaleuca, but choose not too. Profits over people is their moto. Melaleuca cares about their customers health and well being.

5
Date of experience: Mar 01, 2023
Paula
NOT A GOOD COMPANY TO DEAL WITH

I was a member for a couple years. I hate the way they do business so I cancelled my subscription and used my daughters to help her get the points you have to have monthly or your penalized. You're penalized if you don't buy by the 15th of every month. When you do and try to use your loyalty dollars, you're penalized again and have to order more product to make your 35 points. I'm now waiting on my 2/28/23 order that supposedly shipped on March 2nd. I was told I had to wait 10 days and if it doesn't get to me by then they will re-order. They re-ordered on 3/13/23 and as of 3/22/23 still no product. There site says a label was created so instead of them trying to check into it they keep your money and make you wait yet another 10-15 days. Both times I tried to filed a claim with UPS but they never received the package so I'm screwed with that. They refuse to refund my $90. I will never order from them again and will be reporting them to the BBB and Attorney General's office because of their poor business procedures. NOT A GOOD COMPANY TO DEAL WITH!!!Same email I rec'd the first time but they aren't willing to do anything to help except place on order again. "Thank you for your email. I’m happy to help you with your question about your recent order. When you place an order online or by phone we want you to receive it as soon as possible. Because of our method in which we quickly process and fill your order, we are unable to change or cancel it at this time. This includes adding or removing products, changing the method of payment, or changing the shipping address. I apologize for any inconvenience this may cause. When you receive your order, if you would like to make a return or exchange please let me know. If you need further assistance, please email me at "their email which I'm not allowed to post." If you prefer, you can call Customer Service at 1-208-534-3000 option 3 or 1-800-282-3000 for our Canadian customers. We are open 6am-10pm Monday-Friday and on Saturday 8am-5pm MST. Thank you,"

1
Date of experience: Feb 28, 2023
Nathaniel Powell
I love Melaleuca

I love Melaleuca! It was scary to start a membership for my husband and me. However, after receiving my first order I was hooked. The products are non-toxic, from nature and researched by scientist, they and give you 100% money back guarantee.The customer service is stellar! I will never leave. And did I mention the BEEF!! OMGJust such a fantastic, patriotic company.

5
Date of experience: Feb 23, 2023
Kimberley Krey
I love Melaleuca

I love Melaleuca! It was scary to start a membership for my husband and me. However, after receiving my first order I was hooked. The products are non-toxic, from nature and researched by scientist, they and give you 100% money back guarantee.The customer service is stellar! I will never leave. And did I mention the BEEF!! OMGJust such a fantastic, patriotic company.

5
Date of experience: Feb 23, 2023
Chad
They lost our business!

We had to stop our preferred ordering plan because they kept getting rid of the things we used and needed most. My husband did well on the products for like 6 years, and he barely had any issues with his asthma during that time. But the body wash they changed too for men, was junk. My husband totally dislikes the new 3 in 1 personal care for men. They changed the toothpaste, and so many other things and they were no longer a good fit for us anymore. Their customer service reps are the best though, and they kept letting higher-ups know that we need the products they got rid of. But it didn't do any good. My husband warned them if this continued they would lose our business and we ordered over $100 a month.

1
Date of experience: Feb 19, 2023
customer EF
Excellent products

Great products - since 1991

5
Date of experience: Dec 30, 2022

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