Review Time
Recently I travelled 330 miles to view a Mercedes-Benz Cla220d in Spectral Blue at the Truro Dealership.
I was not disappointed, from the moment I drove onto the forecourt.
I was greeted by a very pleasant well spoken sales executive Tamara-Crystal Kemp-Stannett.
The whole experience was excellent from start to finish.
Nothing was too much trouble, all my questions were answered in full.
It really was 5 star treatment.
I would highly recommend if you are looking for a New or Pre-owned Mercedes-Benz visiting The Truro Dealership.
Recently I travelled 330 miles to view a Mercedes-Benz Cla220d in Spectral Blue at the Truro Dealership.I was not disappointed, from the moment I drove onto the forecourt. I was greeted by a very pleasant well spoken sales executive Tamara-Crystal Kemp-Stannett.The whole experience was excellent from start to finish.Nothing was too much trouble, all my questions were answered in full. It really was 5 star treatment.I would highly recommend if you are looking for a New or Pre-owned Mercedes-Benz visiting The Truro Dealership.
Did a on line enquiry no one bothered to get back with a price to chance with my car as PX phoned on a Saturday afternoon 31/1/2026 to try and get a response phone continuously ringing out on over five calls!!!! complete waste of time and an embarrassment to the Mercedes brand.
It is a great shame that when you make a telephone call to 01392822700 you get sent round the houses, twice i was put on hold for 2/3 minutes and then the phone line went dead. Not a very good start for M/B.When i arrived to day the reception was very good, shame about the telephone service.RMS
Made a 15:00 appointment to test drive 1 or more cars. Waited 35 minutes in the waiting room whilst staff bustled around being busy with I don't know what. Nobody seemed interested in me so I then voted with my feet! Complete waste of time, 70 mile round trip and nearly 3 hours. Shocking.All over the waiting area were QR codes for 'leave us a Trustpilot review'; you've got one!
From the start and right through to the end, the service was impeccable and I don't usually use that word, but in this case it is wholeheartedly deserved. Massive credit to George Hood at Mercedes Exeter, he is one of a kind and will go extremely far and wide in his career. Thank you.
Claim your business profile now and gain access to all features and respond to customer reviews.
Find new and used cars, latest offers from Mercedes-Benz South West, book a test drive, locate your nearest Dealership or experience the range.
Mercedes-Benz South West has the backing of City West Country (UK Holdings) Ltd, a privately-owned organisation with more than three decades of motor industry experience. Since being selected as one of Mercedes-Benz’s key business partners, Mercedes-Benz South West has enjoyed fantastic success and recorded some significant business achievements. This included undertaking a multi-million-pound investment programme to create four state-of-the-art automotive retailing outlets aimed at enhancing sales and after sales facilities for customers across the region. Since then the business has grown with an Online Team being established in 2021. In 2024, Mercedes-Benz South West became the exclusive sales outlet of new Mercedes-Benz Vans in the South West. The tremendous progress and results achieved by Mercedes-Benz South West have been recognised by the manufacturer on more than one occasion. The group was named Mercedes-Benz Retailer of the Year for 2008 and, in 2019, secured the title of smart retailer of the year for an unprecedented fourth time. In 2022, the group was also awarded Mercedes-Benz Used Car Sales Team of the Year.See more
