Review Time
Amazing product and Amazing customer service! These are two things you don’t always get together but Merry People definitely deliver over and above! I love my boots - not only for the fab colours but because they are so warm and comfortable for my daily dog walks. Unfortunately a fault appeared in one of the boots but the customer service has been second to none and a replacement pair under the 12 month warranty are now heading my way all less than within 24hrs of contacting them and on the weekend! Great company - would highly recommend not only for the boots but the service you receive 🥰
Amazing product and Amazing customer service! These are two things you don’t always get together but Merry People definitely deliver over and above! I love my boots - not only for the fab colours but because they are so warm and comfortable for my daily dog walks. Unfortunately a fault appeared in one of the boots but the customer service has been second to none and a replacement pair under the 12 month warranty are now heading my way all less than within 24hrs of contacting them and on the weekend! Great company - would highly recommend not only for the boots but the service you receive 🥰
I bought a pair of boots “Andie” last summer (2025) and less than a year later, the outside rubber soles are already worn out!? They both have two cracked holes. I wear them regularly but for £100 you’d expect them to last longer.It’s disappointing and I won’t recommend this brand from now on.
I received some wellies for Christmas which are great quality and very comfy! I bought a care kit early this year which again is good quality but unfortunately the buff and shine sponge wasn’t working.Contacted customer services they were very helpful and sent me a replacement very quickly.Impressed with the products and services!
I just put these boots through the ultimate test — 10+ miles at Disneyland in pouring rain all day. By the end of the night, I was the only person in our group with completely dry feet… and somehow my feet didn’t even hurt. Total game changer. Worth every penny!
Been wearing boots for about a week and at first they were okay but after wearing them for some time they are very uncomfortable. I think doesn't help that they don't offer half sizes. I had to downsize because my heel kept slipping out but the size down pinches too much in a few areas. Please come up with half sizes and/or wide sizes.
I bought a pair of Tully boots after admiring my friend’s Bobbi boots. When they arrived I was surprised how heavy they are but they felt ok when I tried them on in the house and I do love the funky look. However when I wore them on a walk they were really uncomfortable - a little tight in the forefoot but slipping at the heel and so heavy and clumpy (think walking in ski boots) that my walking feels very unnatural. After about 20 minutes they gave me an excruciating pain in the ball of one foot and I limped home. I contacted Merry People to see if it would be possible to swap them for a pair of Bobbi boots but because I had worn them outside this is not within the returns policy. I was hesitant to spend so much money on a pair of wellies and now I really wish I hadn’t as I’ve wasted £109 on a pair of boots that are unwearable for me. If you buy them I strongly recommend wearing them inside for much longer than I did to make sure they are comfortable and to avoid a similar experience.
I’ve had 2 pairs of wellies from Merry People, both of which have leaked within weeks. Customer service was great the first time, but despite 3 very polite emails to them, I’ve heard nothing back after the second pair started leaking. If you want to look great at festivals I’m sure these are spot on, but for daily dog walks they’re not fit for purpose.
Claim your business profile now and gain access to all features and respond to customer reviews.
Founded in 2014, Merry People is a gumboot and rainwear brand.
At Merry People we think about gumboots a little differently, bringing modern design and versatility to the classic waterproof boot.
We believe the gumboot is the most practical everyday footwear item you can have!
With an extensive colourful range spanning across ankle, mid-calf and tall boots, our wellies are designed to inspire merriment and happiness in those who wear them.
See more
