auratenewyork.com

3.9
3.9 Based on 280 reviews

Iconic designs, purest gold, honest pricing, handcrafted in New York City – accept nothing less. | FREE SHIPPING + FREE RETURNS...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.9

/
5

280 Reviews

5 Star
63%
4 Star
6%
3 Star
6%
2 Star
5%
1 Star
20%

All Reviews

Filter Reviews

Review Time

Lauren Kim
I love my Aurate gold vermeil paperclip necklace! It is beautiful and is quite sturdy and solid - so

I love my Aurate gold vermeil paperclip necklace! It is beautiful and is quite sturdy and solid - so klutzy me doesn't have to worry about breaking it! ha ha I can wear it daily with no worries, which is super nice!

5
Date of experience: Feb 16, 2026
kelly
Love the Ring and waiting for Bracelet

Love the Ring and waiting for Bracelet. Very excited and so far the quality is great.

4
Date of experience: Nov 05, 2025
Tara
Honored their warranty

Honored their warranty, which seems so rare these days!

5
Date of experience: Nov 04, 2025
marla
Still waiting on order from August 29!

1
Date of experience: Nov 04, 2025
Guest
Great purchase

Great purchase! Love my new hat!

5
Date of experience: Nov 01, 2025
kausar ahmed
One of the best company ever knew.

One of the best company ever knew.They are very much loyal and helpful to customers. THANK YOU AURATE..

5
Date of experience: Oct 31, 2025
Carol Dallinga
pretty

pretty. perfect size for my small wrist.

4
Date of experience: Oct 31, 2025
Mary C
Perfect anywhere, anytime earrings!

These earrings are my first purchase from Aurate. When I opened the box I was very pleasantly surprised by the sparkle of the white sapphire and the shine of the gold! The 15mm is a perfect size hoop for me. I’ve been wearing them everyday!

5
Date of experience: Oct 30, 2025
Ana Regina Ramirez
Looks and feels like costume jewelry

Looks and feels like costume jewelry. Very poor quality. The stones are shiny in certain light but quite dull most of the time, and the vermeil coating looks like it’s about to peel off and I just got the piece. Wish it were eligible for refund.

1
Date of experience: Oct 29, 2025
Mike
Bad customer service for return/exchange

I tried to return/exchange a product but were faced with multiple issues. First, the website had a technical glitch which didn’t let me checkout after adding the new/exchange product to the cart when trying to apply the store credit. After the bug had been fixed, the company did not allow me to apply the site wide discount code when using the store credit. This took so long that I couldn’t return the item anymore to get my money back and was trapped with the store credit. Overall a very unpleasant, time consuming and not customer friendly experience.

1
Date of experience: Oct 28, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More