Review Time
The customer care before and now after the transaction. These guys know there stuff and they made an effort to reach out to me before buying to help me pick the right parts. Since my PC was more for 3d modeling and rendering then for gaming they chose parts that made the build work great for my design needs. They also reached out to help me with an issue I was having with my wireless peripherals. I would not hesitate to recommend them to anyone out there.
I’m not a big PC guy and don’t know how to build one myself, but working with MetaPCs was an amazing experience overall. I reached out for help and they responded quickly, walking me through what I should get based on my needs. The whole process was easy, and the shipping blew me away—my PC arrived just 2 days after purchase.That being said, there was one issue after I received the PC. Due to an error with PayPal (or my bank), the money I spent on the PC was accidentally returned to me. I contacted MetaPCs, and their rep Drew confirmed they had received the payment on their end, but the funds never left on mine. I had to call PayPal directly to get it sorted out, which wasn’t fun to deal with.Overall, MetaPCs themselves were great—the payment issue seemed more on PayPal’s side than theirs—but it did add some stress to the process.
I brought my tower in with a mouse problem. It only took a few minutes to find and fix the problem. They also cleaned the tower. And they didn't charge me anything. They knew what they were doing and I will definitely return when I am in the market for a new system or an upgrade.
These guys where awesome! I walked in having somewhat of an idea of what I wanted, and having a buddy that recently purchased a PC from MetaPC, and he had nothing but good things to say. I must say they lived up to hype especially with how much gaming PCs cost. They listen and will get you what you need within your budget, I never felt hassled or the feeling that they where trying to up-sell me. 10/10 would recommend MetaPC the only feedback I'd give them is since they have a shop in Phoenix and Gilbert, its time for one on the west side closer to me!
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META PCs is an award-winning PC building company and your top choice for custom-built gaming computers. We meticulously craft each PC with the highest quality components, ensuring unmatched performance and reliability. Our commitment to customer satisfaction is unparalleled, backed by lifetime support. Explore our range of unique services, including personalized pricing for custom PCs and comprehensive support to meet all your gaming and computing needs.See more
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