Review Time
Im UK based and I ordered two dresses from here years ago from here when it was on sale and I can say that one of them is still one of my favourite A-line dresses. The other was poorer quality but still pretty. It took about a month before I received them but I didn’t mind waiting as I hadn’t ordered for a specific occasion. I have worn my favourite one out of the two to weddings and other fancy events here and there and I always receive compliments when I wear it. They also came delivered in individual reusable clothes bags. I would always recommend to buy items on sale here incase you are unhappy with the quality.
I ordered a dress worth $74.29. It's been a month and I still had not received it. I tried to get into contact with Metisu several times only to be ignored. I'm very frustrated, they sent no tracking information even though they claim it was shipped. Now, all of the sudden, it's been reversed because I threatened to get my bank to dispute the charge. I still haven't received the money and, funny thing, I tried doing some research and discovered that they actually stole the photo of the dress from another shop. I'm very angry.
I'm so frustrated as I ordered 2 dresses I was so excited about on March 11th, it is now May 29th and no word on my dresses. I spend all the money I had on them and my graduation passed. I have sent multiple emails with no response. I dont know what to do.
The dresses I received were nothing like the dresses on the website! The quality of the materials is low. They do not fit to their sizes. Customer service is unhelpful, unqualified and slow to respond. I tried to return a few of the dresses I bought because they did not fit to their true size and I couldn’t not, because they claim their 30 day return policy. And get that, it takes more than 30 days to get your order because they ship from CHINA!! So you will never be able to return anything since you will get it after the 30 days expire! Please save your money and buy dresses from a reputable American company. You will love it. Save yourself headache and money, because if you buy these dresses you will have something sitting in the closet that you will never ware!
I ordered 4 dresses the first week of July, and only 1 arrived. My card was charged for all 4 dresses, and I had to follow up multiple times with Metisu to get them to ship the missing dresses. They finally shipped the missing dresses over a month after the initial purchase date, and 3 weeks after they DID ship the dresses, I still haven't received them. It's truly not worth the time and hassle.
Claim your business profile now and gain access to all features and respond to customer reviews.
Discover women's fashion clothing and accessories online at Metisu. Shop for over 2000 must-have trendy styles. Free Shipping Over $100.
