Review Time
Can I give it a ZERO? The product is not good and their customer service is even worse. 30 day return policy, I've emailed them 4-5 times and no response. Finally had to start a claim with my credit card for a refund on an initial order and then a second order was automatically charged to my card with no warning... so bad!
Shady, unethical, and expensive subscription fees that are veiled in checkout. When you purchase a bottle of cologne you are, by default, agreeing to a virtually worthless monthly $29.99 “VIP” subscription, which entitles you to nothing but slightly discounted pricing on future orders, which are certain to pale in comparison to whatever money these crooks successfully steal from you before you notice. Per this bad faith “merchant’s” all-too-convenient terms and conditions, your “subscription” is not refundable after renewal. This business is using unethical business practices that, at most, allow them a thin and reaching legal defense for charging people a subscription fee who never intended to subscribe, which is really just a cover for siphoning off money from the bank accounts of previous customers until they notice and have to fight this scam site to stop stealing from them. In a just world, these people would have all of their personal assets liquidated to compensate the many people they’ve stolen from, and would spend at least a decade in prison. Their crooked founder, Olivia, deserves a life sentence in federal “pound me in the @ss” prison without the possibility of parole.
Shady, unethical, and expensive subscription fees that are veiled in checkout. When you purchase a bottle of cologne you are, by default, agreeing to a virtually worthless monthly $29.99 “VIP” subscription, which entitles you to nothing but slightly discounted pricing on future orders, which are certain to pale in comparison to whatever money these crooks successfully steal from you before you notice. Per this bad faith “merchant’s” all-too-convenient terms and conditions, your “subscription” is not refundable after renewal. This business is using unethical business practices that, at most, allow them a thin and reaching legal defense for charging people a subscription fee who never intended to subscribe, which is really just a cover for siphoning off money from the bank accounts of previous customers until they notice and have to fight this scam site to stop stealing from them. In a just world, these people would have all of their personal assets liquidated to compensate the many people they’ve stolen from, and would spend at least a decade in prison. Their crooked founder, Olivia, deserves a life sentence in federal “pound me in the @ss” prison without the possibility of parole.
Price charged was higher than expected ($40 USD rather than $20 USD). Product that arrived was laughably terrible -- a small plastic bottle of water with some slight scent to it. Efforts to get the "full refund if not 100% satisfied" were all painstaking and inevitably led to getting *zero* form of refund due to one or another excuse.AVOID!! SCAM COMPANY!!
Absolute scam. You're enrolled in a monthly membership subscription upon initial purchase. This is not clearly communicated but probably buried deep in the T&C's. In the automated billing email, when it gives you the option to manage your subscription it routes you to a dead link (404 error). So you effectively cannot opt out of this monthly cost.
The order didn’t come as quick as I expected and one bottle had been opened, (the spray nozzle was loose). It took a few responses to emails on my part to get a resolution but they did resolve everything to my satisfaction by refunding me 20% of the total price of the order.I also liked a few of the scents with Rouge Atlantic being my favorite. I don’t know if they actually smell like the real colognes, I really didn’t care about that I just wanted to try a few scents and I liked a few of them. I liked more of them than when I went to Sephora where I tried 50 different scents and barely liked a couple of them. Word of warning, don’t keep putting the cap on and taking it off, sooner or later the spray nozzle may come off, it will be stuck in the cap. I give it three stars because I feel I did get what I wanted and they did resolve all issues to my satisfaction. It’s like they’re a young company and they have a few kinks to work out, but once they do they’ll get better ratings.
If I could I would leave 0 stars. The product is horrible, it took 1 month to deliver, and I keep getting a subscription charge that they have guaranteed they canceled.
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