metlife.com

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1 Based on 21 reviews

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Don't believe the hype

I wish I had seen real consumer reviews instead of PR advertising. They gladly took my money every month with the false promise that it would be an easy process. I don't recommend using this service. They will give you the run-around and eventually deny your claim.

1
Date of experience: Oct 16, 2025
Nicole W.
Metlife is useless and your appeal will not be approved

I was told that my claim was approved but received ZERO disability benefit payments. I had to file a claim but to follow up had to be daily emails and calls. No one was helpful and they kept making excuses not to release any benefit payments. I had to follow up for a total of 3 months and then was told claim was denied? I filed an appeal and after 3 additional weeks, I was denied. Excuse after excuse. I had to use savings to cover my expenses for months while waiting on my employer approved benefit claim payments.

1
Date of experience: Oct 15, 2025

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