partsofcanada.com

4.2
4.2 Based on 80 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.2

/
5

80 Reviews

5 Star
77%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
19%

All Reviews

Filter Reviews

Review Time

Duncan Smith
Very disappointed with the service.

I confirm this experience. I placed an order for a part that was supposed to arrive in 5 days, leaving me without a functioning fridge at home. There was no communication or confirmation from the company. The part never arrived, and when I called, I was informed it was "out of stock" for several months, despite having charged my card. They didn't think to notify me or offer a cancellation. I had to raise my voice and insist on an immediate cancellation and refund. They confirmed the cancellation but never processed the refund. Now, I have to dispute the charge through my card. Additionally, I'm quite sure they are not actually located in Canada but rather in Asia, which is misleading.

1
Date of experience: Dec 06, 2025
luna0102040945
Unreliable service

I confirm, this company is unreliable. I placed an order for a part that was supposed to arrive in five days and was left without a functioning fridge. There was no communication or confirmation regarding my order. The part never arrived. When I called, I was informed it was 'out of stock' for several months, despite having charged my card. They didn't think to inform me or cancel the order. I had to demand an immediate cancellation and refund. They confirmed the cancellation but never issued the refund. Now I have to dispute the charge with my card. I'm also quite sure they are not actually based in Canada but in Asia, which is misleading.

1
Date of experience: Nov 07, 2025
Mercedes
Quick service for dishwasher part

Good service. We received the part we needed in a timely manner.

5
Date of experience: Nov 05, 2025
Mainard M.
Reliable service

I've been ordering parts from this company for the past three years and have always been satisfied with their products. I highly recommend them.

5
Date of experience: Nov 02, 2025
Maureen Harris
Effortless order for stove element

Ordering was very straightforward. My stove element was delivered undamaged within five working days. It was well packed and an exact replacement.

5
Date of experience: Oct 31, 2025
Jameson Coleman
Avoid this company

I advise against ordering from this company. I paid for express shipping but they messed up my address, causing a two-week delay. I received a working part eventually, but I want a refund for the shipping since I didn't get the service I paid for. I've called multiple times, but no one calls me back, and my emails only get automated responses. Their customer support is lacking. I filed a complaint with the Better Business Bureau and found they have an F rating. Many reviews indicate issues with broken parts and poor customer service. I was fortunate to receive a working part, but these practices are concerning.

1
Date of experience: Oct 20, 2025
Celia_
Untrustworthy

I do not recommend this company. They sent me defective parts, and after I returned them, they ceased all communication. It's been over a month with no refund and no responses. They ignore calls and emails, which feels extremely unprofessional and scam-like.

1
Date of experience: Oct 06, 2025
Joy Reed
Successful washing machine repair

The parts were used to repair a washing machine. They fit as advertised, allowing me to save the cost of purchasing a new washer.

5
Date of experience: Sep 18, 2025
Ebenezer Scott
Replacement motor for convection oven

The motor in my convection oven was getting noisier each time I used it. I ordered a replacement to swap out the fan before it failed completely. The part arrived as advertised and in a timely manner. I would recommend ordering from this company and will do so again next time I need a part.

5
Date of experience: Sep 15, 2025
Joan
Right part delivered quickly

Received the correct part with fast delivery and good quality.

5
Date of experience: Sep 10, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More