Review Time
Micro Center has been my go-to for anything tech since I got my first PC about two years ago. I’ve bought a prebuilt PC, a motherboard–CPU combo, and multiple monitors, and I’ve only ever had one issue.
The only issue I had was that one of the monitors I preordered wasn’t ready when I showed up to the store (on Black Friday, I might add). To compensate, they gave me a free upgrade to a 165Hz monitor.
Their customer support is also excellent. I had to contact them for a driver issue, and the problem was solved within 30 minutes thanks to Rico T at the Dallas location.
Overall, this is a great company, and I’ll definitely be back.
I order a monitor and a usb power supply that was supposed to be in stock. After a few days Micro Center cancelled my order for the monitor and shipped the unneeded power supply. I was told I would have to order the monitor again if I wanted it. When I asked about paying for shipping again they stopped trying to help me. To many fails on my first order with this simple order.
Microcenter is one of the best retailers with a brick a mortar store. They carry so many components at a cheap price. I'm blown away their reviews are so low on here. People only ever leave negative reviews. Its a shame they don't automatically get positive reviews from all the happy customers.
I took my pc in to correct a booting issue. The system does not boot consistently not that it doesn’t boot at all. I waited a whole week for them to replace a riser cable and describe an issue I was not having like they figured something out. They also proceeded to tell me that my system will only turn on if I have it upside down. I doubt the riser cable was even an issue as I’m still having the booting issue and system is still having the same booting issue. They have shaken my confidence in their competence. I guess I have to be an IT guy as well, even when I do not have the time to do so waste of a 120$. Just do it yourself, lucky I got my system in the same working order. They also put my cooling fan on sideways so I have that to look forward to as I watch the led screen play vertically. Fun times…
This company is an absolute scam. I cannot tell you the horrors I experienced with this company and Amazon in fact, it was so bad I dropped doing business with Amazon because of it. First Office sent me the wrong item. The item I ordered was supposed to be an excellent condition. It was beat up so bad look like it was thrown out of a car window do not work. And It was the wrong item. Never had a Warser experience in my life
What happened to this company? The last 23 computers I have purchase have had problems out of the box and there very expensive warranty is terrible and they don't stand behind it! I have come to find the last 2 computer had known manufacturing defects, does micro center buy these discounted from the mfg only to resell them?Our company and family are done
I recently left a terrible review but I'm glad I got manufacturer warranty on my last PC here despite the ram being attached to the motherboard I highly recommend exchanging if your inconvenienced since you can trade in your base PC cost for another product speak to Edward IT employee was very useful!
UPDATE: The Dallas Micro Center manager contacted me. Micro Center is shipping me another computer. It seems Micro Center is not at fault. Lenovo and partners are recalling all of the affected refurbished computers.I appreciate Micro Center and Mr Green for correcting this matter.This is how a business should be managed.I purchased a refurbished Lenovo Legion computer from the Dallas Micro Center store. The store web site and the salesperson, Brad, both claimed the computer contained an NVIDIA GeForce RTX 5090 Graphics Card with 24 GB. However the actual specs identified using the settings reflect a NVIDIA GeForce RTX 5070 with 12 GB.BEWARE OF BUYING FROM Micro Center
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Micro Center - Computers and Electronics - Thousands of products to buy: desktops, laptops, monitors, build your own PC parts, upgrades, digital imaging, printing supplies, portable devices, audio equipment, software, video games, movies, tech books, plus repair service, store hours, directions, and employment opportunities.
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