Review Time
I rate Microless website 4 out of 5 stars ⭐⭐⭐⭐
The laptop is excellent and the service is good, but there was a mistake in the specifications. The website listed the screen as 120Hz, but it turned out to be 90Hz when I received it. I hope more attention is given to product details in the future. Thank you.
It’s not just about a one-time purchase — it’s about years of trust, consistency, and outstanding experience with Microless. From buying and building to branding everything we wish to have at our doorstep, they’ve delivered excellence every single time.
The team is truly amazing — professional, responsive, and always ready to support in every situation. Their commitment to quality and customer satisfaction genuinely stands out.
Kudos to the entire team specially (Mr.Amit)— keep up the fantastic work and continue setting the standard high! 👏
Sachin Singh was extremely helpful in purchasing the product I was looking for. Also followed up after purchase confirming it was the product I was looking for. Thanks.
Misleading import fees shown at checkout – led to extra €181 DHL demand, no refOrdered a gaming laptop (Order #1071525) from Microless in late January 2026. During checkout, the order details clearly displayed "Import Fees €188,88" as a separate line, shipping €33,87, subtotal €0, total €222,76 (or equivalent in AED). I completed payment believing all import duties, VAT, and customs fees were included and covered by the seller.
Upon arrival in Belgium, DHL Express sent a notification requiring an additional €181.06 for "invoerrechten en BTW" (import duties and VAT) via On Demand Payment. This was unexpected and contradicted the checkout information. I refused to pay and requested the shipment be returned to sender.
Microless support states that import fees "cannot be calculated or included in advance" for EU/Belgium and were only "added after the return" based on courier report. However, this contradicts their own shipping policy: "Delivery cost and import fees will be calculated on the checkout."
The displayed fees at purchase misled me into proceeding with the order. I have screenshots of the checkout page (with fees included), DHL demand (€181.06, waybill 7429943065), payment confirmation (2269.40 AED charged), and full email correspondence.
Initiated chargeback through my bank due to misrepresentation. Disappointing experience for EU customers – expect potential hidden customs surprises despite checkout promises. 1 star.und. "Screenshots of checkout with fees, actual payment, DHL demand, and support replies available upon request (sent to company)."
It was one easy peasy purchase. Amazing product. Meets all expectations and more. Sachin was the guy we spoke to for placing the order. He was the best. Made the whole process a very happy memory. Thank you
As it's my third time dealing with Microless, it went so great, fast delivery time. And Sachin's response was super when i asked for an extra service. thanks microless team.
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Microless was established in 2011 to become the largest computer parts, gaming pc parts, and other IT related products e-commerce site in UAE and the GCC. With Microless you can buy online all types of computer parts and peripherals. We offer same or ne...
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