Review Time
Hosting plan switch wasn't completed properly, resulting in all my web sites going away.Contacting chat support, took 1 1/2 hours to get a response.Once support started responding though, the problems were quickly addressed and I'm entirely satisfied.Knocked off a star for the company, not the final support tech, for the earlier trouble.
Once again, I hit a snag that I couldn't fix myself and reached out to my heroes at Midphase tech support. And once again, Benjamine fixed my problem and I was back in business. When I think of the painstaking time it takes to get something like this done with GoDaddy, A2, or some of the others my clients use, I'm reminded why I continue to be a loyal customer of Midphase since 2002!!!!!
I have been a Midphase customer since 2009. I took a cue from my graphic design professor, who was a happy Midphase customer for years. I could say the same -- happy customer for years. The reason I'm leaving this testimonial is because someone from Midphase customer support recommended I change the plan on my original website. Midphase had restructured its plans and it made more sense for me to switch to something else that cost less money and included more features. Customer support here is typically prompt, courteous and professional. This goes above and beyond. Kudos, Midphase. And thank you.
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Web hosting and domain hosting services from Midphase. Established in 2003 Midphase is known for great hosting, great service and great pricing.
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