midphase.com

3.8
3.8 Based on 201 reviews

Web hosting and domain hosting services from Midphase. Established in 2003 Midphase is known for great hosting, great service and great pricing....

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Average Rating

3.8

/
5

201 Reviews

5 Star
66%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
27%

Filtered Reviews

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Review Time

Henry Wilson
A photographer saved by IT

Very professional, I had an issue sending emails and accessing the back end of my website. I was up and running in a short time. I always contact the support chat and have never had an issue getting my website back up to speed. 10/10 recommend.

5
Date of experience: Sep 27, 2023
NL60
Samuel went over and above to help me…

Samuel went over and above to help me get my sites up and running!! Thank you!

5
Date of experience: Sep 26, 2023
Daniel

Daniel, has done an amazing job, great listener and solved all my issues promptly.

5
Date of experience: Sep 20, 2023
Great!

Owen was quick, courteous, and effective. The support from Midphase is one of the best around.

5
Date of experience: Sep 05, 2023
Joanne Lewis
Very attentive and willing to assist

Very attentive and willing to assist. Excellent support.

5
Date of experience: Sep 02, 2023
EquiNais12
Owais rendered great support!

Owais rendered great support!He knew exactly what to do and solved the problem immediately.Thank you very much

5
Date of experience: Aug 21, 2023
Kelly Brown
No REAL Customer Service

I cant remember who Midphase bought. I was a customer way back then. Ive had great customer service until they no longer offered call-in phone support. Its impossible to run a business without adequate customer service! Sure, I’d chat if i could GET INTO my C-Panel! My email has been down for 2 months now. Perhaps its time to just say goodbye.

1
Date of experience: Aug 14, 2023
Seth Adams
Knowledgeable, Kind and Timely

Midphase and more importantly Anas Chowdhury are in a word brilliant. If you're looking for knowledgeable, kind and timely service then you're safe with Midphase. Anas listened to my hosting concerns and came up with the perfect plan for me...Thanks Anas! Again, one word...brilliant.

5
Date of experience: Aug 02, 2023
Joyce
They are almost out of business

They are almost out of business. There is no one even available if you wanted to sign up for service with them. Avoid this company if at all possible. Your emails will all just stop working, like mine did. My experience with them has been a disaster. Customer service is non-existent. It took six full days of my company not receiving any emails and not being able to send any emails, and my own IT team working and billing me non-stop to get Midphase to finally respond. Really bad company. Their solution is to submit a ticket online and they will email to you a 2FA number so you may submit said ticket. Great...if the emails they hosted worked.

1
Date of experience: Jul 31, 2023
Colton Clark
Quick, technical response.

The technician provided useful information and interim solved my issue.

4
Date of experience: Jul 30, 2023

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Business Details

  • Web hosting and domain hosting services from Midphase. Established in 2003 Midphase is known for great hosting, great service and great pricing.

  • language https://www.midphase.com

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