Name: midphase.com
Telephone: 000000000
Rating: 3.8

Ernie Long Guest

Samson in Tech support is awesome!!

Samson in Tech support is awesome!!! He knew exactly what I needed and helped me fix my issue. I would rate him a 10 out 10 *****

Date of experience: Jul 27, 2023

Jeannie Guest

2 years ago

Daniel was helpful and patient

Daniel was helpful and patient. He helped me with two issues and waited to make certain I had the answers I needed. So glad I got him today. Susan

Date of experience: Jul 16, 2023

Gage Guest

2 years ago

Quick response

Quick response. Nice summary of cause of problem and resolution.

Date of experience: Jul 12, 2023

Adolf Harris Guest

2 years ago

Owen was quick to understand

Owen was quick to understand the issue I faced and quick to set the fix. Now all I have to is wait to see if it works (which I am sure it will)

Date of experience: Jul 01, 2023

Elizabeth Guest

2 years ago

Fast and knowledgeable - resolved quickly

I was having an issue with my emails being bounced. Daniel N. was quick to understand the issue and knew exactly what to do to resolve it. My issue was resolved in less that 15 minutes.

Date of experience: Jun 23, 2023

Kathleen Wilson Guest

2 years ago

Great Hosting Company

Great hosting company! Been with them since AN - over 20 years. Fast support!

Date of experience: Jun 08, 2023

Janey Harris Guest

2 years ago

Technical support with Midphase is…

Technical support with Midphase is always on point and appreciated, especially as a non tech person.I'd definitely recommend them to others. I've been with them for years!

Date of experience: Jun 06, 2023

Allan Morris Guest

2 years ago

I purchased hosting on 5/7/23 and still no access

I purchased hosting on 5/7/23. I still have no access. I'm using Cloud Flare as my Domain Registrar. I had to put a ticket in (#20338540) to get a response asking where my ticket was in process. That was on 5/20. I got one response but no more and today is 5/25. You guys should be reaching out every other day and explaining where you are in the process and what the ETA is going to be. If I do not have an ETA by in the morning (5/25/23), I'm going to cancel and get a refund. And the sad thing is I've used Midphase off and on for 15 years and have NEVER had this kind of problem. I've sent people to you guys as often as I could because I thought it was a good company. No longer.

Date of experience: May 25, 2023

Eadwulf Reed Guest

2 years ago

On 'hold' with support for 54 minutes - and counting…

I've been on 'hold' with the support line for 51 minutes but in position #1 for the last 20 minutes. My site is hosted here and is taking over 3 seconds to get the 1st byte to users. It's taking another 4-5 seconds to render and be interactive. I own the second part (maybe) but the 3-4 second delay from Midphase servers is unacceptable....54 minutes now...in position #1.