Review Time
0⭐ SCAM ALERT , don't buy from this site. It's all a scam. Everything is intentionally designed to keep your money. I bought an XS coat on this site based on the measurements I saw in their size chart. A few hours later, when I went to check my order, I saw that the measurements in the chart had changed. When I logged in the next day, I saw that the measurements had changed again—three changes in two days. I immediately tried to cancel, but I saw that their site states if you cancel an order within 24 hours, they keep 50% of the money. I immediately contacted PayPal and opened a dispute, and I had screenshots of the tables that were changing. The Milanoo company, instead of admitting their mistake, tried to convince me to accept the order, saying the product was very good. I no longer had any trust in them, and it was clear the product was of low quality. The product that was going to arrive was a different size than what I ordered. And when they were forced to admit that had changed, they justified it by saying the update had been made for improvement purposes. But it seemed clear that the product was different from what I had ordered, and they insisted I buy it, saying it was very good . If I didn't have the screenshots, I would have lost half of my money. They were forced to and gave me a full refund. If I had waited for the product to arrive and then canceled, I would have had to pay for shipping all the way to China. I don't understand how this company keeps scamming people every day. It should be shut down.
0⭐ SCAM ALERT , don't buy from this site. It's all a scam. Everything is intentionally designed to keep your money. I bought an XS coat on this site based on the measurements I saw in their size chart. A few hours later, when I went to check my order, I saw that the measurements in the chart had changed. When I logged in the next day, I saw that the measurements had changed again—three changes in two days. I immediately tried to cancel, but I saw that their site states if you cancel an order within 24 hours, they keep 50% of the money. I immediately contacted PayPal and opened a dispute, and I had screenshots of the tables that were changing. The Milanoo company, instead of admitting their mistake, tried to convince me to accept the order, saying the product was very good. I no longer had any trust in them, and it was clear the product was of low quality. The product that was going to arrive was a different size than what I ordered. And when they were forced to admit that had changed, they justified it by saying the update had been made for improvement purposes. But it seemed clear that the product was different from what I had ordered, and they insisted I buy it, saying it was very good . If I didn't have the screenshots, I would have lost half of my money. They were forced to and gave me a full refund. If I had waited for the product to arrive and then canceled, I would have had to pay for shipping all the way to China. I don't understand how this company keeps scamming people every day. It should be shut down.
I ordered a coat which costed 138€, it took approximately 3 to 4 weeks to be delivered instead of the announced 10 days. When the item arrived I thought it didn’t look bad but there was something wrong with the sleeve, you couldn’t easily slip the arm into it. I asked for a refund, which I finally got, after being offered the possibility to keep the item and get a compensation of 30 €, I choose to send it back, but it seemed complicated to me and I had to pay +/- 25 € for it.I understand they are trying to make the best out of it but for me it is not enough.I accepted to order this coat for my 13 years old daughter, who was a great fan of its original look, even though I warned her there would be a problem with it, now we have both learned something: don’t buy directly from China unless you are absolutely sure about the seriousness of the store.I absolutely don’t recommend to buy from Milanoo, you can never be sure of what you will get, and besides it’s better to purchase second hand or from local stores.
Ordered a jacket but it was too small but could not get a refund because it was a promotional item no refund's apparently !!!!! it is in the small print somewhere ???? But who reads that ????? So now have a jacket that is no good and am out of pocket money I cannot afford to lose just after the expense of Xmas At no time was I offered an exchange
I ordered a skirt on the 29th November 2025, the site estimated 7-10 days for shipping and it has still not arrived, the only contact I could find was an international phone number on the app which I kept being redirected to. I have only now just found an email address on this website for them, they don't make it easy for you via the app, that's for sure.
Omg! I was speechless and everyone around me was too. Considering the fact that dress was ordered online and my friend took my measurements (we took little bit longer and one size bigger) because I was thinking is better to be little bit bigger than smaller. However I just brought my dress to the tailor and she did amazing job just with length.Overall… amazing Speechless!
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Founded in 2008, Milanoo.com is a leading online retail store selling men’s and women’s clothing, wedding and special events items, shoes, and a wide variety of other products. We always strive to provide our customers with high-quality products at a competitive price and cater to customers' explicit needs.
