mile.club

3.9
3.9 Based on 20 reviews

MILE is an exclusive members-only platform, offering curated collections of top-tier designer pieces at exclusive prices. MILE is your passport to unparalleled luxury and style....

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Average Rating

3.9

/
5

20 Reviews

5 Star
67%
4 Star
0%
3 Star
5%
2 Star
0%
1 Star
29%

All Reviews

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MB38
Deceptive practices disguised as a legitimate service

A quick glance at their terms and conditions reveals that they've transformed a "Mystery Box" scam into a more polished version. The company is even referred to as "Box of Heat LTD". They've shifted from offering random products to merely providing access to a website listing those products. I had full access to their app for three months through a promotional code, allowing me to see available items and their compliance documents. I recommend staying away.

1
Date of experience: Dec 09, 2025
Bleudyrow25
Evolved Mystery Box Scam

After reading the terms and conditions, it's evident that this is just a revamped version of a "Mystery Box" scam. The company is referred to as "Box of Heat LTD". They have transitioned from selling boxes of junk to providing access to a website listing the junk. I had full access through a 3-month promotional code, where I could see items for sale and their compliance documents. Avoid this service.

1
Date of experience: Dec 09, 2025
Fabienne Long
An Excellent Platform

This is a fantastic platform! I highly recommend it for its outstanding service.

5
Date of experience: Nov 26, 2025
Donald
Three Months Waiting for My Order...

It's been three months since I ordered a package with three items. One item arrived a week later, but the other two are still missing. The responses from the service are just automated replies, and no real help has been offered. I'm still paying 10 euros a month because I want my package. This feels like a scam.

1
Date of experience: Nov 24, 2025
Nicole Foster
Great Products, Poor Customer Service

I love the products and have been a loyal customer for many months. However, my recent experience has made the service unusable, and customer support is unreachable. For the last two months, I've been unable to complete a checkout or make new purchases. I've contacted customer support over four times, but I've received no acknowledgment or response. Meanwhile, I'm still being charged the monthly membership fee for a service that isn't being delivered.

3
Date of experience: Oct 30, 2025
Henry Howard
Caution!

I bought a dressing gown and two pairs of trainers in one order. The dressing gown arrived quickly but needs to be returned due to sizing issues (the returns process is manual, as they don’t have an automated system). However, the trainers are stuck in customs. They were sent from outside the country, which wasn’t mentioned during purchase. The package is currently in Philadelphia with unpaid customs fees due to incorrect invoices from the seller. This information was not disclosed in any part of the app or order details. I will be resolving this via email or refusing delivery and contacting my credit card company regarding this misleading sale.

1
Date of experience: Sep 15, 2025
Frida
Top Shopping App for Members

I always find amazing deals here. I get the best bargains, and most of the time, my orders arrive the next day! I can't recommend it enough to my friends who love online shopping. There are always great brands and fantastic prices, making it a pleasure to shop on this app. I'm excited to see what new brands will be added!

5
Date of experience: Sep 02, 2025
Jackson A.
Fantastic Experience

Comfortable, reliable, and affordable gear!

5
Date of experience: Jul 22, 2025
Charly R.
Delayed Order from Sample Sale

I ordered two shirts during a sample sale, expecting them to ship within 3-5 days. However, I haven't received my items or any updates. I emailed them twice, and while they promised to respond, I never heard back.

1
Date of experience: Jul 15, 2025
Agnes Johnson
Excellent Customer Service

The customer service was fantastic, especially from the representative! The item was great, exactly as described, and delivered quickly. A 10/10 experience that I would recommend!

5
Date of experience: May 19, 2025

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Business Details

  • MILE is an exclusive members-only platform, offering curated collections of top-tier designer pieces at exclusive prices. MILE is your passport to unparalleled luxury and style.

  • email support@mile.club
  • language https://mile.club

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