mineperfumelab.com

2.1
2.1 Based on 21 reviews

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Average Rating

2.1

/
5

21 Reviews

5 Star
28%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
72%

All Reviews

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Review Time

Shiv Bhola
If I can give negative marks. I don't understand if they can't process the order for US and Canada c

If I can give negative marks. I don't understand if they can't process the order for US and Canada customers why they except order and charge money. Really disappointing. They should block there services for US and Canada.

If any body here from Canada can give me the information with in how much time one can get the orders.
Its around a month I ordered perfumes and hadn't received any information yet.

1
Date of experience: Feb 25, 2026
jim huyghe
Package was in 4 says delivered So I think it's acceptable. I received an email immediately after pa

Package was in 4 says delivered So I think it's acceptable. I received an email immediately after payment. The set I bought contained uneven scents. One better than the other, but that's a matter of taste. I'll try all the sets. To find out which scent is right for me,

5
Date of experience: Feb 17, 2026
David White
After 3 weeks, still had not sent out items. They answered only one email, expressing They had issue

After 3 weeks, still had not sent out items. They answered only one email, expressing They had issues, not elaborating on what those issues were. Expressed it would be shipped in the present week. They never did, and never answered another email. Im assuming they are not a real company.

1
Date of experience: Feb 13, 2026
Deb T.
Disappointing Experience

My experience has been very disappointing. They claim to ship within 4 days and sent a confirmation email immediately after my order. However, nearly 14 days later, I have received no updates from the seller despite sending two emails requesting cancellation and a refund. Unfortunately, I still have not received my money back.

1
Date of experience: Jan 08, 2026
Naomi
Disappointing order experience

I ordered two sample sets and one perfume, but the entire experience was quite disappointing. The delivery was significantly delayed (placed on Nov 21, delivered on Dec 18). Despite multiple follow-ups via email and messaging, I received mainly apologies without any real solutions offered. The quality of the products did not meet expectations either. The scents were quite different from those of well-known brands, and the price–quality ratio was unsatisfactory. Overall, it was a negative experience regarding both service and product quality.

1
Date of experience: Dec 30, 2025
Tony Long
Frustrating experience and poor communication

This has been a complete letdown. I honestly did not anticipate such an experience. Small sample orders are delivered without issues, which encourages larger orders. However, once a full-size order is placed and payment is made, communication slows down significantly. After weeks of delays, my order was canceled without a clear explanation. I received no updates about shipment or order status. This was especially disappointing as these items were intended as gifts. The lack of customer service reflects poorly on the company and feels very untrustworthy.

1
Date of experience: Dec 20, 2025
Scott Carter
Unsatisfactory delivery and product quality

I ordered two sample sets and one perfume, but the experience was very disappointing. The delivery took much longer than expected (placed on Nov 21, delivered on Dec 18). Despite several follow-ups via email and messaging, I received only apologies without any effective solutions. The quality of the products did not meet my expectations either. The scents were quite different from those of well-known brands, and the value for money was poor. Overall, it was a negative experience in terms of both service and product quality.

1
Date of experience: Dec 18, 2025
Extremely poor customer support

The customer support has been terrible, and I received a broken bottle with no assistance whatsoever. They don’t even respond when I try to resolve the issue. The product quality is lacking, and the prices are outrageous. Definitely not worth the money.

1
Date of experience: Dec 03, 2025
Patsy L.
Order was perfectly fine.

Order was perfectly fine.

5
Date of experience: Nov 20, 2025
Charity Clark
Fantastic fragrances

I ordered a sample set and was promptly informed via email about a slight delay due to a tariff issue. Their communication was very professional and reassuring, which made me decide to wait. The samples arrived in perfect condition, and I ended up choosing three favorites. I should receive my full bottles this week, and I’m genuinely looking forward to it. Excellent customer service and an overall wonderful experience!

5
Date of experience: Nov 17, 2025

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