Review Time
Give this company a miss. I emailed the company via their website to ask a question about the flooring that I was considering buying but they never even bothered to respond. Needless to say I have now ordered another brand of flooring. Moduleo I would suggest that you take the time to respond to potential customers if you wish to stay in business!
We have 3 rooms where Moduleo has been put down. I should have known after the first room where we had problems with the joins in the hardboard showing through that there would be problems.Although its easy to keep clean, light scratching is an issue along with the joins showing up.We were told that as it was laid on a floating floor then the hardboard underlay would always show through (this was after complaining)We have dogs and the scratches are impossible to get off- even though it says scratch resistant and even though the scratches are no more than scuff marks really- they are not through the surfaceIt would be very useful if Moduleo could provide information on getting rid of light scratches.
We have 3 rooms where Moduleo has been put down. I should have known after the first room where we had problems with the joins in the hardboard showing through that there would be problems.Although its easy to keep clean, light scratching is an issue along with the joins showing up.We were told that as it was laid on a floating floor then the hardboard underlay would always show through (this was after complaining)We have dogs and the scratches are impossible to get off- even though it says scratch resistant and even though the scratches are no more than scuff marks really- they are not through the surfaceIt would be very useful if Moduleo could provide information on getting rid of light scratches.
Well! What can I say!! We moved into our new build TW October 2019 and thought ok let’s have the flooring put down and all we need to do is move in. So all was good for the first 12 months and then started to see orange shadows forming across part of the floor along by the kitchen units. Got in touch with TW the builders and they gave me the email address to contact Moduleo, which we did with photographs. They said TW would need to contact themselves. Guess What!! They said there was nothing they could do as the two year warranty on the property was over. I stated there is 10 year warranty on the flooring. They were not interested. I am now after 3 years having to pay for a complete new flooring to be replaced and I’m afraid it will definitely not be MODULEO.
Over the moon with our floor . We’ve had it for 4 months now and can’t fault it at all. The colour was identical to the free sample we got. We had our old terrace floor damp proofed and screeded for make it level for the modulao and an expert fitter with over 30 years experience who has fitted karndean and amtico and said it was a dream to fit. The floor has grooves in so doesn’t look fake and we’ve had numerous parties in the house and lots of heels worn and moved heavy furniture around on the floor and bar stools daily and not had a single scratch. There’s no gaps or lifting at all and would highly recommend modulao along with a very experienced good lvt floor fitter
Wish I’d read these reviews first! We recently had Moduleo luxury floor tiles (lvt) fitted in our kitchen and living room. I have seen lvt in other homes and it looked great and appeared hard wearing. Ours was fitted and did look good but within days and weeks it has become a nightmare. We don’t have pets or young children and look after the floor yet it is already completely covered in scratches. It is also noisy and unstable and although fitted by a professional flooring company sounds like it is coming unstuck. It is truly awful and not fit for purpose in my opinion. We are now £3000 down and left with a floor which is quite frankly embarrassing. A rep from the company is supposed to be coming out to take a look but I’m not holding my breath, we are hoping that the flooring company that fitted it will realise what a poor product it is and help rectify our situation. Don’t buy this flooring!
Had ours fitted 2 years ago. It looks fabulous but sadly scratches so easily. When sunlight hits it I could cry, there’s scratches all over it. We do have a small dog but he’s groomed regularly hence nails clipped regularly also. It’s looking horrendous and really after some tips on how to try and lift these scratches out. It comes with a 10 year warranty but not sure if this is covered?
Avoid this product! Our small dog walked on floor after installation and the floor scratched! Also big gaps appeared within a few days,had a moduleo rep round and the response was “ The scratches appear to have been caused by the owner’s dog – this does not make the material unfit for purpose. A dog’s claws can rip through wood, scratch glass etc., so whilst the wear-layer is designed to be durable and easy to maintain, it is made up of resilient PVC and polyurethane (PU), which will have limitations of scratch-resistance”I don’t expect a floor that costs as much per sqm as this does to damage within hours.If your thinking of buying, don’t!!Also just to highlight we have had our small dog for 4 years and never once scratched laminate or tiled floor
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