moduleo.com

3.4
3.4 Based on 130 reviews

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Average Rating

3.4

/
5

130 Reviews

5 Star
49%
4 Star
8%
3 Star
3%
2 Star
8%
1 Star
32%

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SW58
Do NOT use with swivel chairs

I moved into an apartment 6 years ago and completely renovated it and decided to have the Moduleo 'Comfort Clic' flooring installed professionally throughout. One of the reasons I bought the flooring was because it supposedly came with a 15 year warranty.After 5 years of use I noticed that in my lounge which I use as my home office the flooring around my desk was beginning to bow and the joints had broken. I contacted the installer who in turn contacted Moduleo. After several phone calls and emails the response came back that concluded with the following statements ...... " the problem is one indicative of local conditions. This is possibly exacerbated by the continued use of a castor chair on a concentrated area, which would be considered a higher wear condition than normal domestic usage. We feel this could be greatly enhanced by the use of a castor chair mat, which would now also help with the wheels of the chair catching on any joints."The whole point of having a laminate floor is to avoid the need for carpets or mats and to a prospective customer their product looked ideal but from my experience it was not and the warranty appears to be worthless as I now have to replace the darn stuff.The manufacturer should make it abundantly clear of the limitations in respect of furniture with castors so that potential buyers are informed BEFORE they buy.

2
Date of experience: Aug 26, 2022
Lydia Morgan
Great but scratching way too easy and…

Great but scratching way too easy and starting to look horrible within 1 yearAlso goes milky white if left damp under a rug or mat...but does dry out fine and return to clear

2
Date of experience: Jul 31, 2022
Waldo Baker
Had my moduleo floor fitted 5 years ago…

Had my moduleo floor fitted 5 years ago herringbone small plank fully stuck sub floor DPM and screededexpertly fitted.After reading so many negative reports it looks like people will believe this product is indestructible its not you have to look after it.It will scratch in direct sunlight it may fade in colour if its curling up its poorly fitted or they have used the wrong adhesive you can't blame the product.There is northing wrong with the product my floor looks amazing.I would never have a click LVT it needs expansion just like a laminate floor.Also if you put a mat in a doorway it will lose its colour its called colour migration do your homework.

5
Date of experience: Jul 29, 2022
Eustace Price
So happy with my Moduleo Floors

So happy with my Moduleo Floors. The quality is unbelievable and I get so many compliments on how real it looks. Floor is so easy to maintain so I couldn't be happier.(It's been down 8 months)

5
Date of experience: Jul 07, 2022
Elvis C.
Don't use in a sunroom

After 18 months the floor in our sunroom is a completely different colour to original, unfortunately I had a mat at the entrance which means the difference is dramatic, customer services were aggressive and blamed me for not reading technical data sheets, will not do anything about it and threatened to take action if I say anything defamatory about the company so I have just stuck to the facts

1
Date of experience: Jun 21, 2022
Beatrice Walker
Really disappointed how easy it scratches and marks.

Have to say I am absolutely gutted with my flooring. It marks and scratches so easily I feel we have to tread so carefully on it and I am so scared to even walk on it. We have laminate in many rooms and wanted to change to LVT so started with our newly opened living room but I am so disappointed 3 weeks in the scratches and marks it is so unlike our laminate floors - these have been down 7 years and no special treatment and they are like new - I have pads all on the furniture and am scared to death to put anything on the floor in case it marks like a box or parcel. Really feel it has been a waste of money even though it is warm underfoot it is already so marked and we have no animals or small children.

1
Date of experience: Jun 12, 2022
Lyndsay Clark
Moduleo flooring installed right…

I had Moduleo Select installed right through a two bedroom flat, bathroom, WC, kitchen, entrance hall, lounge /dining roomThis was 4 years ago and so far no scratching, lifting, bubbling or discolourationA lot depends on the preparation and installationI cannot understand all of the poor reviews as that is not my experience

4
Date of experience: Feb 21, 2022
Shayne Brooks
Disappointed …

Very disappointed 😡after being told it’s one of the best selling products by K2flooring at Swanley . perfect finish I wanted for my down stairs , I have used private floor layers that came highly recommended and they sourced the product . Had it laid and straight away edge s lifted on sections of the floor , fitters spoke to rep of the company and was advised to use a different underlay, so floor was relaid and still same problem . Wish I’d read reviews so expensive I will contact the company but after reading your reviews not holding my breath ☹️🥲

1
Date of experience: Feb 13, 2022
Montie B.
If I could leave minus stars I would

If I could leave minus stars I would. Had the downstairs fitted with Moduleo LVT, literally within 6 weeks it looks crap. We bought it in part due to it being labelled as scratch-resistant, it is anything but. We have deep gouges in places already due to moving incredibly light objects across it and now resign ourselves to tip-toeing around and having a crap looking floor for the foreseeable future. Had laminate installed upstairs over a larger area at a quarter of the price that performs better. Already had a Moduleo rep around who said that "It conforms to EU scratch-resistance" requirements, whatever that means. Ultimately, nothing that can or will be done.If you want herringbone, then either go to another brand or get real wood, and if you don't want herringbone then discount this company completely because there is absolutely no reason you should be considering them.

1
Date of experience: Dec 16, 2021
Aidin Wright
To say we are disappointed is an…

To say we are disappointed is an understatement! Please don’t buy this product, we have set out the whole of the downstairs fitted out in this. A week after being laid and with felt pads on the feet of chairs the floor has marked and the company responded by informing us we can’t move the chair with weight on them ! Not sure how I’m supposed to get up from the table ! Really poor product with shocking after sales service!

1
Date of experience: Dec 15, 2021

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