Review Time
We had a wonderful experience today with Phil who came to my house to demonstrate various mobility scooters to my father. My father had been quite specific about what he wanted, but after demonstrating the model my Dad said he wanted, Phil identified ways to make life easier for my father when he is travelling alone. Phil demonstrated a different model which met my Dads needs entirely, not only for now but also for the future. Once we had agreed the model Phil took his time demonstrating and explaining in ways my Dad will remember. No hard sell, no feeling uncomfortable, just a straightforward genuine guy doing a great job.
We had a wonderful experience today with Phil who came to my house to demonstrate various mobility scooters to my father. My father had been quite specific about what he wanted, but after demonstrating the model my Dad said he wanted, Phil identified ways to make life easier for my father when he is travelling alone. Phil demonstrated a different model which met my Dads needs entirely, not only for now but also for the future. Once we had agreed the model Phil took his time demonstrating and explaining in ways my Dad will remember. No hard sell, no feeling uncomfortable, just a straightforward genuine guy doing a great job.
Excellent seamless purchase of a monarch genie ultralight scooter Glen did a home demonstration and then returned and set it up, all packages removed and he gave extensive information on how to use it and after sales care.No hard sell and went through the various scooter options available I would not hesitate to recommend monarch mobility and Glen really provided an excellent service
Glen brought a scooter for me to try and very pleased with the monarch genie ultra he was patient and very pleasant showing me how it worked etc a really lovely man no pressure to buy Love the scooter can put it in car myself thanks Glen
Sales team and customer services are fantastic to deal with. I lost my keyfob, the first day I got it. Phoned up customer services to report it lost and were sending out a new onefree of charge. Glen the sales rep was great to deal with. He came out and assembled the Gene Auto for me only to find the front light was faulty. So went out to his van to get another one the same colour, orange. I would thurughly recommend this company needing a mobility scooter.
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Monarch Mobility is the UK’s leading specialist mobility firm, established back in 2001, we have the experience and expertise to help you decide which scooter or powered wheelchair is most suited to your individual budget and requirements whilst providing excellent service and support nationwide so you can rely on us to keep you mobile.
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