moon-love.shop

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1 Based on 30 reviews

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Haisley Patterson
SCAM - DO NOT BUY

SCAMSCAMSCAM!!!!Do NOT order from this company!!! I ordered from this shambles of a company in may, ordered a gift personalised for Father’s Day. By the end of June I had not received, I emailed them asking about the delay.They informed me as my parcel had been shipped, they were not responsible for the delay.Tracking information had not even been updated at this stage except an email to say it had been shipped after I contacted them in June.July I emailed for a refuse, couldn’t refund as they had already “sent the item.” I told them I ordered in may for Father’s Day and wanted a refund, that if I received the item they would get it back. Have not had a response since and we are now at the end of September.

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Date of experience: May 19, 2025

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