morningsave.com

4.5
4.5 Based on 884 reviews

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Average Rating

4.5

/
5

884 Reviews

5 Star
84%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
10%

All Reviews

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Review Time

Joyce Hannah Law
Samantha was efficient & detailed in explaining how my refund would take place. She gave me specifi

Samantha was efficient & detailed in explaining how my refund would take place.
She gave me specific time periods refund would show up and it did.
I love ordering from Morning Save. It was a very pleasant experience

5
Date of experience: Mar 02, 2026
Cynthia Kessler
I'm being charged ea month, less than the monthly membership fees, and cannot find where to cancel o

I'm being charged ea month, less than the monthly membership fees, and cannot find where to cancel or where to request assistance

1
Date of experience: Feb 25, 2026
Lily Morris
Delivery Delay but Great Communication

I ordered an item from the company on December 18th, and they missed the promised delivery window. I reached out via a few emails, and they did get back to me. The package was on its way, and I really appreciated the support from the representative who responded to my email and eased my concerns. Thank you for your help!

4
Date of experience: Jan 17, 2026
A Great Experience with Understanding Support

Initially, I was concerned that I had been overpaid, which made me feel taken advantage of. However, the representative explained where the funds had gone and remained committed to addressing my previous requests. I regret my earlier frustration, as my finances are limited and need to be managed carefully. She was patient, empathetic, and eager to assist. I truly value support like this. Wishing everyone a happy holiday season!!!

5
Date of experience: Dec 26, 2025
Delighted with the resolution and support received

I am very happy that I was able to retain the item while also receiving a refund. The representative provided excellent assistance. Thank you!

5
Date of experience: Dec 25, 2025
Gloria Cooper
Exceptional Customer Service Experience

I recently placed an order with a platform, and among several purchases, this particular order turned out to be different from what I expected. I reached out to the company via email and was genuinely impressed by their customer service. In particular, the representative’s communication was outstanding! I appreciate the prompt, detailed, and empathetic assistance!

5
Date of experience: Dec 17, 2025
JB11
Mixed Experience with My Order

I ordered three different items, and while 2 out of 3 arrived without any issues, the most expensive one was sent to the wrong address. The delivery service even provided a photo showing it wasn't delivered to my home. Unfortunately, I couldn't reach anyone for help as the automated system was unhelpful. I have sent three emails to the support team but haven't received any replies, and there's no phone number available. It seems others have had better experiences, but mine was not as fortunate.

2
Date of experience: Dec 16, 2025
Colton Brown
Outstanding Support from Caitlin

I want to express my gratitude to Caitlin for her outstanding support. I encountered difficulties with an item installation on my phone. I attempted to troubleshoot by watching various videos, but none provided a solution. Ultimately, I needed assistance with returning the item. Caitlin went above and beyond to help me understand the process and facilitated the refund. I truly appreciate the excellent customer service. Keep up the fantastic work.
Best regards,
Lissy

5
Date of experience: Dec 14, 2025
Excellent customer service after a minor issue

I purchased a 7 PC jewelry set, and one of the bracelets arrived damaged. I reached out to the support team, and the following day, I received an email from a representative who apologized and assured me that the entire set would be replaced at no cost. I got the replacement in just 3 days! Fantastic job by the representative!

5
Date of experience: Dec 06, 2025
jjmmapd
Mixed feelings about customer service response

I reached out to customer support but didn't receive a callback or confirmation of my message. The email handling was not reassuring. However, once I connected with a representative, the process became efficient. Still, the earlier frustration needs attention.

3
Date of experience: Dec 04, 2025

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