motionvfx.com

4.9
4.9 Based on 221 reviews

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Average Rating

4.9

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5

221 Reviews

5 Star
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4 Star
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Cast Ahead
Great Plugins - and Great Service!

I use MotionVFX plugins daily, and they are incredibly professional and trustworthy. When I had an issue with an older plugin - I received an email the next day with a file that completely solved the issue for me. Great company, great customer service!

5
Date of experience: Dec 06, 2024
Martin M
I recently had an issue with my MotionVFX subscription

I recently had an issue with my MotionVFX subscription, and their customer service team was incredibly helpful and professional. They resolved the matter quickly, and their support made a big difference. MotionVFX not only offers great products but also excellent customer care. Highly recommend them!

5
Date of experience: Dec 06, 2024
jernejserjak
Great team

Great team, customer service is an amazing addition to already a great software!

5
Date of experience: Dec 05, 2024
Estefânia
very patient and attentive

5
Date of experience: Nov 26, 2024
ROBERTO
very professional

the technicians help you a lot and always solve the problem thanks again

5
Date of experience: Nov 25, 2024
James Media
so good and patient service and plugins

i reached out to Zbigniew in motionVFX about proxy media issue, he took nearly half day to help me patiently, also give me some good advice about video editing. I am so happy to use motionVFX, with such service, no wonder the plugins are so excellent as well, i will also advice motionVFX to my friends, Zbigniew saved my day, can't thank him enough.

5
Date of experience: Nov 22, 2024
Elliot
I had a few issues with some Callouts…

I had a few issues with some Callouts not working as expected in Davinci Resolve 19.1 and Marcel, from support helped me figure out what was going on. This took a few hours to solve but in the end we were able to make it all work properly. I HIGHLY recommend MotionVFX and their support. Marcel, thank YOU for your outstanding support, kind Sir.

5
Date of experience: Nov 20, 2024
Rick Hawke
I made a mistake in ordering a product

I made a mistake in ordering a product. They sorted out the problem quickly and efficiently - so much so that I was really amazed at the ease and comfort of the experience. This is a company I will be using for quite some time (the products are really great as well!)

5
Date of experience: Nov 18, 2024
Stefan Lachner
Really good customer support (by…

Really good customer support (by Jakub). The issue was not trivial (regarding password reset with a domain blocking the reset link). My issue was resolved within 30 mins.

5
Date of experience: Nov 08, 2024
Alexander Arnold
support has 5 minutes response time…

support has 5 minutes response time including adjusted files to speed up my workflow. great experience.

5
Date of experience: Nov 07, 2024

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