Review Time
I had a very disappointing experience with Motorfinity. I provided a specific time that suited me for a call, but they didn’t ring at the suggested time — which makes you wonder what the point is of asking in the first place.
When I was finally able to take the call, Luke Chambers was rude and came across as quite condescending. He didn’t seem genuinely interested in helping me find a deal, particularly because I hadn’t yet test-driven a vehicle. I asked for quotes on three different vehicles, which he appeared reluctant to provide (not sure how that’s supposed to lead to a sale). When he eventually did provided a couple, they were no cheaper than the prices I’d already been offered by my local dealerships.
Overall, a poor customer experience from start to finish. Based on my experience, I would encourage others to look beyond the five-star reviews before deciding to engage.
Buying a new vehicle can often be intimidating, especially when done online and outside my comfort zone. However, the company made it incredibly straightforward. From my first call with a representative who guided me through each step to the delivery team, my stress was nearly nonexistent. When a fitting issue arose just days before delivery, the representative quickly took charge and resolved it. The result was a beautiful new car in my driveway, right on schedule. Keep up the excellent work and outstanding customer care. Wishing everyone at the company a wonderful holiday season!
I received a remarkable discount on my new vehicle, significantly better than other platforms. The service from the sales team was outstanding, and the delivery team kept me informed throughout the process. The wait for delivery was absolutely worth it. I only wish I had found them sooner.
Purchasing a new vehicle can be quite stressful, especially when it's done online and outside my comfort zone. However, the company made the process seamless. From my first interaction with a representative who guided me through everything to the delivery team, I felt no stress at all. Even when an issue with a tow bar fitting arose just four days before delivery, the representative quickly took control and sorted it out. Ultimately, I had a stunning new car delivered right on time. Keep up the fantastic work and exceptional customer service. Happy holidays to everyone at the company!
The company was outstanding in every aspect as they assisted me in purchasing a new car. They found me an incredible price and were flexible as I adjusted my specifications. Communication was excellent and precise. When my car was ready for delivery, the team was fantastic in arranging everything, including additional products. I highly recommend them for a smooth and professional car buying experience from start to finish.
From my first call to the last email, everyone at the company made my car buying experience enjoyable and straightforward. They arranged a new vehicle with a fantastic discount, facilitated a part exchange, and managed financing and delivery seamlessly, keeping me well-informed throughout. The program and their skilled team truly care about their work. Kudos to them!
This was my first time buying a new vehicle, and I was initially skeptical. However, I decided to go for it, and the experience was completely different from what I expected. The representatives were instrumental from start to finish, ensuring everything went smoothly. Customer service was excellent, and I could reach out whenever needed. The delivery was prompt, and the driver was friendly and helpful. Overall, my car buying journey was easy and enjoyable. I’m grateful to the team and am now thrilled with my new vehicle!
Dealing with the company has been a pleasure. Every step, from placing my order with a sales representative to delivery, was flawless. The delivery team member was knowledgeable and incredibly helpful, coordinating our car pickup from the dealership and our station pickup. Their customer service is top-notch, and I would absolutely work with them again. Many businesses could learn from this level of service!
I purchased a vehicle and am thrilled with it. Special thanks to the sales team for guiding me through the buying process. Although I initially inquired about a part exchange, the offered price was disappointing, so I opted not to proceed with that.
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Big discounts on new cars for those who go the extra mile.
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