Review Time
If I could give this company no stars I would. 3 weeks waiting for part 2 of my order. Very.ie have been contacting them with no response, I tried contacting them myself with no response. Very bad service. Would not recommend
Where to start?? They arrived twice without notification, after the first time I had called and emailed multiple times to ask for an hours notice- no response. I contacted Next who put it on the delivery notes that a phone call be made an hour before. Did they call?? NOPE. Also, I paid for a 2 man delivery service to a room of my choice, only one fella showed up and dragged the bed in from the van- no way on earth was he going to be able to carry it upstairs for me- not his fault of course. Had to leave in downstairs. Absolutely terrible service from start to finish.
Next advised that Movelocity are to give 15minutes notice of a delivery , this didnt happen. The delivery window was between 7.30am & 6pm. I missed the call by minutes, I called the driver several times, no reply. I left a voicemail & message, no response. I emailed & phoned head office, no response . Next sorted it a few days later & a lovely driver delivered the order. Customer care with this company is non existent.
Zero stars would be appropriate.I ordered a lawnmower from Woodies. Received a tracking e-mail with tracking details. The order should have been delivered within 2 days, and it's now been 9 days. The tracking on the delivery day went as far as showing a status of "Exceeds Distance Threshold". Not sure what that means, but in the end no delivery has occured.
Parcel delivery from Very should have had 3 boxes, they delivered 2 marked all 3 as delivered and signed on my behalf, can't be contacted since, be very careful dealing with this company, I wouldn't order anything from anywhere that uses them in future, total scam.
Absolutely atrocious service from Movelocity. Bed dumped outside house in heavy rain for 2 days. No pre notice of delivery and impossible to liaise with this company. Would absolutely never buy anything that uses this company again. Dreadful.
Very.ie now use this company to pick up big items for returnCompany based in Cork Ireland.I had the team from Athlone call to my house for a return.These people.were a man a woman..Father and daughter team..They were a joy to deal with so polite and helpful and cheerful. So thank you both for a smooth and efficient collection of my faulty cooker back to Very.ie...plus also your expert help with the wrapping.
Failure on every level.Delivery attempted with no notice and no-show when it was scheduled.Finally only received one of two packages and no word from their customer service when queried multiple times.Had to seek a refund from the retailer in the end.
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