Review Time
I have a weird shape lower body. I tried MTailor and I have to say I am more than happy with the results. They went above and beyond my expectations! I had a pair of jeans made. The process was straightforward and very easy. MTailor was in constant contact with me throughout the entire process. I highly recommend this company if you are looking for a perfect fit.
Taking measurements was easy using their app. Once the pants were delivered I received a personal email from them to check on my satisfaction with the pants. I replied that the pants seemed too long but otherwise fit perfectly. They replied that before considering changes to the pants I should wash them in cold water and dry on medium heat and then try them on again. I followed their directions and the pants including length were perfect. I am very impressed with the pants and their customer service.
MTailor makes really good custom-made jeans that will fit you really well. I love mine. One thing to watch out for however, is shrinkage. My recommendation is to wash them and dry them once with cold water and a traditional dryer and then after that cold wash and let drip dry naturally to avoid shrinkage.
I have never been able to find dress shirts that fit because of 2 neck surgeries and my neck being so small. In addition I have pretty broad shoulders making it impossible to find a shirt that I can button the top button, wear a tie, and not have my neck swimming in the collar. I thought I'd give MTailor a try. The first shirt didn't quit fit correctly so they adjusted the fit and sent me a new shirt. I is the best fitting shirt I've ever had. I love it!I would highly recommend this company for any clothing needs.
I ordered a pair of jeans from MTailor. When I received my jeans they were a bit loose in 3 areas. Contacted the customer service department to find out how to resolve. They immediately gave me the instructions on how to take the appropriate pictures for them to resolve the problem. Received my new pair and they fit better than any jeans I have purchased. They are one of the best organizations at providing excellent customer service and ensuring that the customer is 100% satisfied. The representative that I coordinated with was one of the most responsive and professional reps I have ever dealt with. Will be telling my friends and purchasing again from them.
I ended up having a shirt that was to tight. So I contacted the company. To my surprise the customer service was responsive and knowledgeable. All I did was take more photos and my representative Tracy was able to determine the adjustments for me! Awesome experience what I would hope for when I spend my money and have an issue with their product.
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