muchomobile.ch

1.6
1.6 Based on 25 reviews

Best Prepaid SIM CARD for National & International mobile in Switzerland. MUCHO MOBILE offers the best mobile coverage for Switzerland with the N°1 mobile network at unbeatable prices! No commitment or ABO, no (bad) surprises. Join over 20 thousand happ...

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Average Rating

1.6

/
5

25 Reviews

5 Star
8%
4 Star
8%
3 Star
0%
2 Star
4%
1 Star
80%

All Reviews

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Review Time

Chris S.
Support is nearly unexisting! They don't reply to the requests via the request form, and they don't

Support is nearly unexisting! They don't reply to the requests via the request form, and they don't pick up the hotline. However, you can only cancel through the hotline... Go figure!

1
Date of experience: Feb 21, 2026
Chris S.
Support is nearly unexisting

Support is nearly unexisting! They don't reply to the requests via the request form, and they don't pick up the hotline. However, you can only cancel through the hotline... Go figure!

1
Date of experience: Feb 21, 2026
Fabrizio
It just doesn’t work

It just doesn’t work. Bought a sim in a kkiosk, just for data, and it doesn’t work on two different iPhones. Tried everything. We should issue a class action against them.

1
Date of experience: Feb 16, 2026
Tonie
The only way you can cancel a plan

The only way you can cancel a plan, is by calling them. But this is Impossible. Because nobody answers the phone, you naturally stuck with them. No available costumer support... You can definitely find a better service provider.

1
Date of experience: Feb 05, 2026
Emeline
Pass your way

Impossible to contact the customer service. All was doing great for 2 years until nothing goes right anymore. Blocked account, no more service, hours spent on phone to try to have someone, and money lost on the pre payed account...

1
Date of experience: Jan 23, 2026
Nyakannyotilo Nyatilili
Mucho sim card not registered, not operating

I was on holiday, in Africa, coming back finding a new Mucho simcard in my letter box on 15th of January 2026,I took insert do as I was instructed to do,since then it's writing NO registered Network, I can't receive or call any more, the mucho customer service number you can call the whole day NO one picks,no any update about,my simcard, I tried to update but Nothing,please i need help.or my someone showme of any sim card provider to call Africa. Thanks Florence

1
Date of experience: Jan 15, 2026
Harry
Avoid! Non-existent customer service for multiple issues

Can’t even cancel as calls to customer service are put on a perpetual hold!! Terrible service and network.

1
Date of experience: Jan 05, 2026
Cedric
Buy cheap, buy twice

Deceitful and dishonest business practices. They offer cheap rates for mobile data and sell you "EU data roaming without limits", but you'll find they cap at about 500 kB/s when you're abroad. It seems that when someone inquires about the limit, they will just respond that you "exceeded the 90% average" without giving any actual numbers, whatsoever. I used less than 4 GB in a month! Stay away from this terrible company!

1
Date of experience: Dec 22, 2025
John
Worst customer care ever

Worst customer care ever. I am calling them and sending them emails since two weeks. No one responds. I cannot use my sim card since two weeks now.

1
Date of experience: Dec 15, 2025
Unhappy customer
The worst mobile provider in Switzerland

Terrible mobile coverage, network outage for a whole day at a time and non-existent customer support. They simply do not answer. I’m changing to Swisscom

1
Date of experience: Dec 10, 2025

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Business Details

  • Best Prepaid SIM CARD for National & International mobile in Switzerland. MUCHO MOBILE offers the best mobile coverage for Switzerland with the N°1 mobile network at unbeatable prices! No commitment or ABO, no (bad) surprises.

    Join over 20 thousand happy customers, forget about subscriptions and sign up fees, and take full control of your phone expenses starting today. Very mucho easy!See more

  • email contact@muchomobile.ch
  • call 0800077800
  • language https://muchomobile.ch

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