Review Time
I started planning our trip 1 year before we went. Mundo/Crystal Travel provides an affordable solution. I found out why it was so affordable. For our Italy trip to Rome, Florence & Naples, they booked on main flight (Seattle to Frankfurt) on Condor Air. We spent 10 uncomfortable hours sitting in Economy. The hotels they booked were out of the way. Our Rome hotel required a 30 minute bus ride just to get to the Metro Station. I changed our Florence hotel because it was 40 minutes outside of Florence. It would have cost us 140 euros each way to meet our tours. I changed our Naples hotel because the reviews said it was located in a very bad section of the city. Mundo/Crystal provides a value and affordable vacation alternative but it will cost you more in the long run. Do your homework and make sure the package they provide fits your needs, lifestyle and comfort levels, not just your budget. They were good to work with and always answered my questions quickly. Davis Jones and Stacy Kane provided valuable experience. Price isn't everything.
I am writing to express my extreme dissatisfaction and warn others about a travel agent that has left a sour taste in my experience. The agent in question has demonstrated a blatant disregard for transparency and accountability, providing subpar services that have ruined what was supposed to be a pleasant trip.Lack of Transparency: The agent was not forthcoming about the details of the hotels booked. Upon arrival, we discovered that the accommodations were far below the expected standards, with no clear explanation or prior warning about the downgrade.Substandard Accommodations: The hotels provided were among the worst I've encountered. They were not only overpriced but also failed to meet basic comfort and cleanliness standards.Evasion of Accountability: When we attempted to address these issues with the agent, there was a noticeable lack of accountability. Complaints were met with evasion, and there was no willingness to rectify the situation or offer a suitable compensation.I strongly advise against using this travel agent (MUNDOTRIP) due to their unprofessional conduct and lack of integrity. Potential travelers should be cautious and thoroughly research their options to avoid similar disappointments.
We haven't traveled yet but for being our first time using an agency to take care of our traveling needs, I have found that Meison is exceptional! He has made this experience, so far very easy and has gone above and beyond, I feel, to serve us. I can't wait for our Europe trip in October.
I recently booked a trip with Mundo trip and had an exceptional experience! From start to finish, the team was professional, knowledgeable, and courteous.A special shoutout to Meison kamei, who handled my booking. He was AMAZING! he took the time to understand my travel preferences and tailored the perfect itinerary for me. His attention to detail, patience, and expertise made all the difference.The recommendations for accommodations, transportation, and activities were spot on.I highly recommend Mundotrip, especially if you're looking for personalized service. Ask for Meison – you won't regret it!
I'M SO HAPPY THAT I GOT MUNDO TRIP AS ADVISOR FOR OUR ITALY VACAY THEY'RE GOOD PEOPLE HELPS ALL WHAT I WANT ORGANIZE MY ITENERARY FROM FLIGTHS HOTELS TOURS BEST IS AFFORDABLE PRICE FOR EVERYONE ANSWERED QUESTIONS SWITCHING SCHEDS THE WAY I WANT GOOD COMPANY TO DEPEND ON RIGHT NOW IM BOOKING WITH THEM FOR A VACAY TO THE PHILIPPINES IF ANY 1 LOOKING FOR TRIP YOU CAN JUST GO TO MUNDOTRIP GOD BLESS TO ALL OF THE STOP AND THANKS
I've been working with Meison Kamei to plan our trip to Italy. We want to see where my mother grew up. He has been amazing! Meison has worked on every detail from flights, hotels, transfers, tours and more behind the scene requests that we've had. He has so many great ideas and suggestions. He is always pleasant and follows through with every detail. I would highly recommend Mundo Trip....and Meison if you're planning any International travel. He's made it so easy on our part, we'd like to go back next year, and would definitely want him to help with the planning! That's why I'm giving them a 5* rating. He is a credit to Mundo trip.
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Mundo Trip emerged in 2017 with the sole purpose of being a one-stop-shop for all your travel needs. We are diligently working towards your travel-related queries and concerns. This determination has made us one of the most prominent budding travel portals in the US. We aim at providing a vast selection of flights and other travel products that meets your requirement. The deals available on our website are the result of extensive research to provide you with the best industry prices. We believe in what we serve, thus we claim to offer you the Best Price Guarantee and Price Match Policy, for an affordable and authentic purchase.See more
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