Review Time
The Good: the company's attention to detail and follow-up and thoroughness is reassuring. There were a few mistakes that I made because of my unfamiliarity with the software and its intricacies, which were very patiently pointed out to me and corrected. The Not So Good: Because of the time-zone differences, the turnaround time stretches into days. That is an area of improvement that should be considered. The Bad--After completing the Streamline program, on two of the 3 years involved, the amount showing owed differed on the 1040 as opposed to the payment form to the IRS. I wrote back immediately. This involves the extended wait because of the time-zone differences, despite pointing out the differing amounts, the response from your staff was to completely ignore what I clearly mentioned. The only solution left for me was to simply pay the higher amount and have the IRS decide which amount is correct. That is what I am paying you for. In this matter, you simply have to do better. I appreciate the program and its ability to help me as a taxpayer navigate some incredibly complex tax law. Thank you for allowing me the opportunity to express my opinion.
As with previous years, the process was very smooth and I managed to finish and file my taxes in record time. Sean, who reviewed my tax return and FBAR, was very responsive and addressed all the questions I had. I felt like I was in good hands. Thanks!
I am not as happy as I was in previous years with the answers to my questions. Most of the time, only some of my questions were answered and, even then, not fully so. As a result, I did a lot of useless back and forth. However, I like the improvements in your software, which made it easier to do the Schedule C. I really liked the person who managed my filing last year.
They were continually asking me to pay extra fees for Add-ons. The fees for the filling of quite simple forms were exorbitant. They took too long to get back to me via email (even longer than their 5 day allowance). They did not read my emails and so had missed things and incorrectly filled out the forms they did do.
Helpful, expedient, and without the unnecessary bells & whistles that cause other tax programs to charge you double the cost. If you require online advice it’s available, but you don’t have to pay for it in advance before you actually need it. Last year I was unhappy with the big-name Tax Preparer whose “experts” knew less than I did. This year MyExpatTaxes got the job done correctly for half the cost. Definitely using them again next year.
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MyExpatTaxes was the first US expat tax software, created in 2018 by Americans living abroad. Designed specifically for the needs of US citizens overseas (we've helped expats in over 185 countries), our platform makes it easy to file your US tax return in just 30 minutes.
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We include essential expat tax features like FBAR, FATCA, the Foreign Earned Income Exclusion (FEIE), and the Foreign Tax Credit (FTC) at no extra cost. Whether you're dealing with a simple federal return or a complex case involving self-employment, foreign pensions, or business ownership abroad, our expert expat Tax Professionals are here to help.
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We go beyond basic filing to offer full-service expat tax support. Our platform is fast, affordable, and IRS-compliant — built to simplify the process for Americans living overseas.
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Looking to optimize your entire financial situation abroad? Our additional services include MyExpatPlanning for long-term tax strategy and MyExpatInvest for global investment planning tailored to US expats.
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With MyExpatTaxes, expat tax filing is no longer a burden — it’s a streamlined, secure, and stress-free experience.See more
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