Review Time
I used the platform first time for filing my US income tax from abroad. The software is quite intuitive and straightforward, but I made a typing mistake and my form was rejected upon submission. The rejection alert got me pretty rattled, so I couldn’t find out how to check and correct the form. For a while I was quite desperate as I couldn’t connect directly to a human support (it was after hours), so I sent a request for help using chat bot, not knowing if it went anywhere. Next day I was so relieved getting reply from Patrick Carl de Leon, a very helpful and kind support team member. He identified my mistake and provided detailed instructions how to fix it. It felt like an angel took me by the hand and waked me out of a strange forest…. Well, it was a small thing, but feeling helpless was quite stressful and Patrick’s prompt response and support was very comforting. It’s so reassuring to know that in our world filled with impersonal apps and AIs, there’s always a kind human watching your back. Thank you Patrick!
Just finished doing my taxes with MyExpatTaxes after trying different software and different accountants every year for the last several years. This year with MET was so much smoother, less confusing, and overall easier than with anyone else I've hired. Clear interface, quick personal responses, great outcome. Definitely planning on using them again next year.
The Good: the company's attention to detail and follow-up and thoroughness is reassuring. There were a few mistakes that I made because of my unfamiliarity with the software and its intricacies, which were very patiently pointed out to me and corrected. The Not So Good: Because of the time-zone differences, the turnaround time stretches into days. That is an area of improvement that should be considered. The Bad--After completing the Streamline program, on two of the 3 years involved, the amount showing owed differed on the 1040 as opposed to the payment form to the IRS. I wrote back immediately. This involves the extended wait because of the time-zone differences, despite pointing out the differing amounts, the response from your staff was to completely ignore what I clearly mentioned. The only solution left for me was to simply pay the higher amount and have the IRS decide which amount is correct. That is what I am paying you for. In this matter, you simply have to do better. I appreciate the program and its ability to help me as a taxpayer navigate some incredibly complex tax law. Thank you for allowing me the opportunity to express my opinion.
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MyExpatTaxes was the first US expat tax software, created in 2018 by Americans living abroad. Designed specifically for the needs of US citizens overseas (we've helped expats in over 185 countries), our platform makes it easy to file your US tax return in just 30 minutes.
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We include essential expat tax features like FBAR, FATCA, the Foreign Earned Income Exclusion (FEIE), and the Foreign Tax Credit (FTC) at no extra cost. Whether you're dealing with a simple federal return or a complex case involving self-employment, foreign pensions, or business ownership abroad, our expert expat Tax Professionals are here to help.
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We go beyond basic filing to offer full-service expat tax support. Our platform is fast, affordable, and IRS-compliant — built to simplify the process for Americans living overseas.
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Looking to optimize your entire financial situation abroad? Our additional services include MyExpatPlanning for long-term tax strategy and MyExpatInvest for global investment planning tailored to US expats.
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With MyExpatTaxes, expat tax filing is no longer a burden — it’s a streamlined, secure, and stress-free experience.See more
