myfujifilm.co.uk

3.7
3.7 Based on 21 reviews

myFUJIFILM is the one stop shop for all of your photo printing needs. As our original specialism, photo prints on Fujifilm’s high quality photographic paper are available in a large range of sizes, giving endless possibilities for displaying memories in a...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.7

/
5

21 Reviews

5 Star
62%
4 Star
0%
3 Star
5%
2 Star
10%
1 Star
24%

All Reviews

Filter Reviews

Review Time

Meredith R.
Frustrating order experience

I ordered a camera as a birthday gift and was charged, but the order never came. Tracking showed that my order didn’t exist. After contacting the support team, I received a response the next day saying they would check, but I never heard back. I followed up multiple times, yet got no updates. The stated delivery time is about 4 working days, but it’s now been 5. I’m left without a gift and have lost my money, having to dispute the charge with my bank. I’m still waiting for a response from the company, but I suspect it will take a long time due to their lack of customer service. I would have accepted any explanation, whether it was an out-of-stock issue or a system error, but there has been no communication or resolution.

1
Date of experience: Dec 12, 2025
ST82
Charged for an item that never arrived with no resolution

I ordered a product as a birthday gift for a friend and was charged, but the order never showed up. Tracking it was impossible as the website claimed my order didn’t exist. I contacted the support team, who replied the next day saying they would look into it, but I never heard from them again. Despite following up several times, there was still no response. The website mentions deliveries take around 4 working days, but it has now been 5. I’m left without a gift and out of pocket. I had to dispute the charge with my bank. I’m still waiting for a reply from the company, but I doubt it will come soon given their customer service. I would have accepted any kind of explanation, whether it was an out-of-stock situation or a system error, but there has been no communication or solution.

1
Date of experience: Dec 12, 2025
_asd_
Terrible experience with the company

The products are subpar, and the service is even worse. I reached out about the poor quality items, but the company did not respond to my email.

1
Date of experience: Nov 19, 2025
Cyrus Johnson
Impressive print quality and service

I’m really pleased with this service. Other online photo services use much lower quality materials, but this company uses high-quality photographic paper. A good test is to drop a print in water; if the layers separate, it’s poor quality. You can submerge a print from this company without any issues. The ordering process was smooth, and the prints arrived quickly.

5
Date of experience: Oct 16, 2025
Oliver Walker
Everything was great

Everything was excellent, with fantastic picture quality. Thank you!

5
Date of experience: Oct 15, 2025
UhSnoss50
Excellent quality and fast service

I had a fantastic experience.

5
Date of experience: Oct 02, 2025
CR73
High quality and speedy service

I had a great experience. The print I received was of excellent quality and exactly as I ordered. I was amazed by how quickly it arrived; I ordered around 11 am Thursday, and it was delivered by midday Friday. Outstanding!

5
Date of experience: Sep 04, 2025
Braden B.
Appreciation for the great prints

Thank you for the excellent prints. The price was good, and the service was quick. I will definitely use this service again.

5
Date of experience: Sep 02, 2025
Humphrey Anderson
Book from our zoo trip

I created a book with pictures taken with my granddaughters at the zoo. The software was user-friendly, and the templates for backgrounds and images were excellent. The page quality is impressive, and it has been a hit with the whole family.

5
Date of experience: Sep 01, 2025
Juuky13
Good communication after my inquiry

I received good communication following my inquiry. The item was of beautiful quality and well-packaged, ensuring no damage during transit. The price was fair for the quality provided.

5
Date of experience: Aug 27, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • myFUJIFILM is the one stop shop for all of your photo printing needs. As our original specialism, photo prints on Fujifilm’s high quality photographic paper are available in a large range of sizes, giving endless possibilities for displaying memories in albums and around the home. Canvases, acrylic glass prints, aluminium prints, posters, panoramic prints, photo collages and Photobooks are also available for creating a work of art for you or a loved one’s home.See more

  • email myfujifilm_uk@fujifilm.com
  • language https://myfujifilm.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More