Review Time
If I could give this service a zero, I would. It's a complete scam. I placed my order in October, and they claim it was delivered on November 24, stating it was picked up at the 'postal facility.' However, I have a mailbox at home, and there's no tracking information for any specific carrier like USPS or FedEx. This is definitely a scam.
I would rate this company a zero if I could. It feels like a scam. Do not order from them. I placed my order in October, and they claim it was delivered on November 24, picked up at a 'postal facility.' I have a mailbox at home, and there’s no tracking for a specific carrier like USPS or FedEx. It feels like a scam.
Beware of this company! I ordered an item that looked nothing like what was pictured. I requested a refund, but since they are overseas, I must return the item at my own expense plus tracking. They offered a 20% refund to keep the item, otherwise, I'm stuck with a poor-quality product. The online chat was unhelpful in resolving the issue.
I ordered a glass tea kettle, but it arrived broken. There was no confirmation email or tracking number. When I reached out for help, I received only automated responses, and they insisted on a tracking number that I don’t have. They took the money from my account and sent me broken merchandise.
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