Name: mystore.ch
Telephone: 000000000
Rating: 3.0

Wyatt Harris Guest

Received Incorrect Order with No Support

I ordered 5 packets of strawberry jelly crystals from a platform on November 26. They arrived on the 30th, but I received lemon flavor instead, which I dislike. Contacting the support team was difficult, and for two days I was told an agent would respond within 24 hours. Those hours never came. They are silent about refunds or exchanges. This feels very deceptive.

Date of experience: Dec 04, 2025

CM65 Guest

3 months ago

Incorrect Jelly Crystals Delivered

I ordered 5 packets of strawberry flavor jelly crystals from a platform on November 26. They arrived on the 30th, but I received lemon flavor instead, which I don't prefer. Contacting the support team was challenging, and for two days I was told that an agent would respond within 24 hours. Those hours never came. They remain silent about the refund or exchange. This feels very misleading.

Date of experience: Nov 30, 2025

Jodi Howard Guest

4 months ago

Completely Unacceptable Service

Completely unacceptable! This online shop should be reported and investigated. I've received no replies to emails or messages for a month. They take your money and disappear.

Date of experience: Nov 03, 2025

Cletus Walker Guest

4 months ago

Avoid This Store!

This store is a complete scam. I purchased an outdoor storage container for £81, which was supposed to arrive in 2-4 days, but I haven't received anything. Attempting to contact them has been futile. Don't engage with this company!

Date of experience: Oct 31, 2025

Theo W. Guest

4 months ago

Scam Alert!

I paid for 2 tracksuits and received nothing. This so-called shop is a scam—stay away! There's no way to contact anyone; the shop has vanished.

Date of experience: Oct 07, 2025

Coraline Parker Guest

5 months ago

Order Never Arrived

This store is a scam. I ordered on September 13 and still haven't received my order. The tracking number is not recognized. Thankfully, it was only £26, as I doubt I'll get my money back. I've emailed multiple times with no response.

Date of experience: Sep 13, 2025

Chris Morris Guest

5 months ago

Fraudulent Activity Suspected

I ordered desire sugar and paid through a payment service, but I've had no reply for 15 days. I suspect this is a fraudulent app.

Date of experience: Sep 13, 2025

Jan Parker Guest

7 months ago

Website is a Scam

Do not trust this website; it's a scam. I ordered a small garden shed for £55 on July 25 and have never received it.

Date of experience: Jul 25, 2025

Stacy Adams Guest

7 months ago

Do Not Trust This Service

Do not trust this service. I ordered 2 boxes of snack bars through the platform and never received my order. The tracking number I was given no longer exists. This service is dishonest.