Review Time
With a name like naked kiwi you would expect them to be shipping goods within NZ. I ordered a pair of shorts and it took 27 days to arrive, from some unknown country. It does say on their site that it can take up to 15 days, which in hindsight signals that they are a drop shipping company. But come on, 27 days? You need to be more transparent on your website about this.
With a name like naked kiwi you would expect them to be shipping goods within NZ. I ordered a pair of shorts and it took 27 days to arrive, from some unknown country. It does say on their site that it can take up to 15 days, which in hindsight signals that they are a drop shipping company. But come on, 27 days? You need to be more transparent on your website about this.
SCAM!!! DO NOT BUT FROM NAKED KIWI!!This a total scam and they will take your money, you get a fake tracking and then you have a massive battle on your hands to get your money back. I placed an order on 9th February, today is the 27th and the tracking is still empty. Its aTOTAL SCAM!!
I made a mistake in my order; the fault was mine and I was angry with myself because I thought I had wasted hundreds of dollars in placing the wrong order. I am a pensioner on a fixed income so the loss hit me hard. Naked Kiwi insisted on helping me, even though I knew I was at fault and, therefore, did not request their assistance. They sent me the correct order at no extra cost. Thank you Naked Kiwi for your excellent customer service!
Drop shipping company. Ordered clothes in 3XL and they were a Chinese 3XL (labelled US XL) meaning my loose boxers were tighty whities. Customer service provided a 50% refund as they’d posted measurements to base things off, which is fair enough.
They may have an office based in NZ (though anyone can pretty easily get a P.O box) but they are most definitely a Chinese drop shipping company.Ordered a product, after several days I got a tracking number. It's taking wayyy too long for a company based in the same city as me. So I check the tracking number, lo and behold it's for Equick. A Chinese shipping company. Check the about page on their website and it's very suspiciously light on details...Frankly I don't even mind drop shipping companies I just want them to be up front about it! For what I feel is an intentional obfuscation of the nature of their business, I give them one star. Next time be honest.
I was able to find sexy and well-fitted mens underwear on the NK site. Shipping was fast, even being in a different country. I really enjoyed the selection, and the colors are vibrant just like on the website! Super affordable too.
The website was clean and easy to navigate. They have a good selection of products at affordable prices and the customer support was good. Order is processed promptly and communication is good. I really liked my undies I bought and they were really cute at the pool party I wore them at. They also gave me a free bottle opener.
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Our store offers a wide range of bold apparel and underwear, designed to help you express your unique style. With our base in New Zealand, our mission is to make sexy underwear and apparel more accessible to everyone.
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