nationalexpress.com

4.2
4.2 Based on 1.1K reviews

...

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Average Rating

4.2

/
5

1.1K Reviews

5 Star
65%
4 Star
11%
3 Star
6%
2 Star
4%
1 Star
14%

Filtered Reviews

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Review Time

Robina Elizabeth Joseph
Delayed an hour

Delayed an hour , Cant trust this bus schedule

1
Date of experience: Nov 22, 2025
Lukasz
On time

I took the coach to the Luton Airport. Booking is realtively easy and cost of the travel is affordable. Coach was already waiting for us and arrived on time. They are of very good quality, very comfortable.

5
Date of experience: Nov 22, 2025
Hernestine Kayembe
Last month I was in Birmingham the bus…

Last month I was in Birmingham the bus 7.40 pm was delayed. This month the same problem with the same bus 7.40pm. You need sort it out. One things the driver did not scan the tickets. How you can know who’s on the bus.

2
Date of experience: Nov 22, 2025
Elizabeth
The usual efficient

The usual efficient, reliable and friendly service. Thank you

5
Date of experience: Nov 22, 2025
John Porter
Excellent price & service!

5
Date of experience: Nov 22, 2025
Dean
Great service,great value

Great service,great value

5
Date of experience: Nov 22, 2025
Kate Millington
Zero communication

Journey out was great but our return coach was over an hour late. I understand delays happen but we received ZERO information no one at Victoria coach station had any details or even seemed to care, disappointing as it put a dampener on a great day. If they’d simply told us all it would be an hours wait we could have gone and grabbed a drink or some food instead of standing like idiots watching multiple other coach’s pull up and depart from our stop

3
Date of experience: Nov 22, 2025
robert
Punctual and excellent driver

4
Date of experience: Nov 22, 2025
An Englishman in Latvia
I booked coach travel for a specific…

I booked coach travel for a specific day but this was changed on the app. I wasn't even in the country so wasted my money

1
Date of experience: Nov 22, 2025
Rafael
Could be way better.

Could be way better.

4
Date of experience: Nov 22, 2025

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