nationalexpress.com

4.2
4.2 Based on 1.1K reviews

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Average Rating

4.2

/
5

1.1K Reviews

5 Star
65%
4 Star
11%
3 Star
6%
2 Star
4%
1 Star
14%

Filtered Reviews

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Review Time

ANIQUE AHMAD AHMAD JAMIL
There was a 55 minutes delay in our bus…

There was a 55 minutes delay in our bus at Birmingham Coach station

2
Date of experience: Nov 22, 2025
customer
Easy to book

5
Date of experience: Nov 22, 2025
Frank
Excellent service as always.

5
Date of experience: Nov 22, 2025
James
Easy to book and no hassles

Easy to book and no hassles. Have now booked online several times and all went well.

5
Date of experience: Nov 22, 2025
Psalmist
Useful Transport App

The app retains search criteria so you dont have to start from zero the next time, unlike some other apps. Easy to chose dates and times. Though booked 3 journeys but only 2 showing. No explanation.

4
Date of experience: Nov 22, 2025
Alanah
I booked a seat from Oxford to LHR

I booked a seat from Oxford to LHRIt was a few hrs away from departure I popped into the office and asked if I could change the time and go earlier No problem the officer said just get on the bus and you can leave in 5 mins The bus driver was more than happy to help with my luggage , he was a very cheerful happy chap

5
Date of experience: Nov 22, 2025
Oladoyin Ojolowo
I had a terrible experience today on my…

I had a terrible experience today on my way back from Leeds to Manchester . A journey of an hour took 4+ hours which is really a unacceptable. The first coach I got on broke down and the second coach came 2 hours later and still broke down some where in Huddersfield . I had to come down and book an uber which costed me a lot more than my actual coach fee . This is really unacceptable and not nice . I would like a compensation for this unpleasant experience I had tonight

1
Date of experience: Nov 22, 2025
C. Stasi
Nightmare bus NX 305 at 19:15 …

Nightmare bus NX 305from Heathrow Airport at 19:15 didn't arrive

1
Date of experience: Nov 22, 2025
Robina Elizabeth Joseph
Delayed an hour

Delayed an hour , Cant trust this bus schedule

1
Date of experience: Nov 22, 2025
Deborah Stuart
Easy to book on line

Easy to book on line. Cheaper too.

5
Date of experience: Nov 22, 2025

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