Name: nationalexpress.com
Telephone: 03717818181
Rating: 4.2

GG Guest

3 months ago

No one to contact when in need unless…

No one to contact when in need unless you pay extortionate per minute.

Date of experience: Nov 21, 2025

Manisha KC Guest

3 months ago

Good service

Date of experience: Nov 21, 2025

Chukwuemeka Ezekiel Guest

3 months ago

The drivers are very friendly and…

The drivers are very friendly and highly professional. For over two years of travelling with National Express, I have no regrets for making that choice.

Date of experience: Nov 21, 2025

Passenger from Canterbury Guest

3 months ago

The coach didn’t come so they got a…

The coach didn’t come so they got a replacement coach. National express didn’t send an email or a text updating us passengers. The replacement coach which was not national express didn’t come to the correct bus stop, the driver didn’t come off and atleast shout London Victoria the destination.Passengers just started wandering around and had to ask if this is meant to take us to London Victoria. The coach driver didn’t explain anything nor was the coach driver empathetic or apologetic. We arrived in London Victoria but not at the coach station again at another place the driver didn’t make us aware that this was were we should get off people just had to get up and ask. National express didn’t do well today

Date of experience: Nov 21, 2025

TARLOCHAN SINGH NAHAL Guest

3 months ago

It was easy to book also price was…

It was easy to book also price was reasonable it was straight forward thanks

Date of experience: Nov 21, 2025

CEA Guest

3 months ago

Booking return?

After booking open returns for over a year, I don’t understand the new system, so booked a single.

Date of experience: Nov 21, 2025

Penny Lewis Guest

3 months ago

I am trying to change my tickets due to…

I am trying to change my tickets due to illness. Your sign in process is not clear, and the 'manage your ticket' bit isn't working at all. I can't find a human contact point either