nationalexpress.com

4.2
4.2 Based on 1.1K reviews

...

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Average Rating

4.2

/
5

1.1K Reviews

5 Star
65%
4 Star
11%
3 Star
6%
2 Star
4%
1 Star
14%

Filtered Reviews

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Review Time

soufiane boukarta
The service is nice.

The service is nice.

5
Date of experience: Nov 21, 2025
Thomas Gröger
Good all- round service.

Good, clean & well-managed journey. My late arrival (due to a badly delayed flight) was easily and efficiently dealt with.

5
Date of experience: Nov 21, 2025
William Gilvear
Driver was half hour late

Driver turned up in Birmingham too commence journey on the nx400 to London Victoria half hour late . No apologies No reasons given . Not great customer care or appreciation . Then I received an email informing me of the delay 3 days after my journey was completed ?!?

1
Date of experience: Nov 21, 2025
Wolfgang Garrecht
… everything is fine…

…because the price/performance ratio is right and it is the easiest and most convenient way for us to get from our holiday destination to Heathrow…

5
Date of experience: Nov 21, 2025
Yuttana
The journey was very smooth and the…

The journey was very smooth and the coach was very clean inside and the seat was very comfortable and the team was very polite.

5
Date of experience: Nov 21, 2025
Filomeno
Always a lovely experience but the price is growing up

4
Date of experience: Nov 21, 2025
Ige Faleye
My bus delayed from Brighton and gave…

My bus delayed from Brighton and gave me bad feelings

1
Date of experience: Nov 21, 2025
Annette Edwards
It was very easy to select what time…

It was very easy to select what time and day we wanted , no hassle . Very good seating price . Very good

5
Date of experience: Nov 21, 2025
Maria victoria Cruz
Depends upon the driver

Depends upon the driver, some are friendly and some not ( just doing there job perhaps).

4
Date of experience: Nov 21, 2025
Patrick Masayile
The driver of your 05.10am coach on 21…

The driver of your 05.10am coach on 21 Nov 2025 from Bristol to London Victoria must stop his segregational and discriminatory way of dealing with your customers. He enjoys making customers losing money and get stranded, he is not willing to help. He told me i smelt of smoke/weed and would not allow me on the coach despite all efforts for me to spray my cologne and freshen up my mouth in 5 seconds. I am putting together a complaint for that uncompromising driver to lose his precious job that sllows him to messup with the customers both emotiinally and financially

1
Date of experience: Nov 21, 2025

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